Job summary
Amazon’s culture of inclusion is reinforced within our Leadership Principles, which encourage colleagues to seek diverse perspectives, learn and be curious, and earn the trust of their co-workers. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We welcome candidates from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity. We offer a wide range of competitive benefits to all employees and we will support flexible work and part-time options wherever we can to suit your lifestyle. You can read more about Diversity and inclusion and the benefits we offer at aboutamazon.com.
Interested in joining a new exciting venture? Curious to be at the heart of where innovation meets customer obsession? Recently launched in the UK, Amazon Fresh Stores is the first convenience grocery store to offer Just Walk Out Technology in the UK. Our checkout-free shopping experience is made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We are incredibly proud of our selection too. We offer a mix of everyday essentials, local favourites and seasonal items we think you’ll want and love, all at great prices. We’re also excited to offer delicious ready-to-eat and ready-to-heat meals. Our goal is to be Earth’s most customer-centric company and we are just getting started. We are looking for people who want to join an ambitious, innovative and customer obsessed program.
Amazon is looking for an exceptionally motivated and talented Program Manager, Space Planning with a strong customer focus, ownership, and analytical skills. You will help execute, and deliver on detailed plans, timelines and communicate to leadership on status, risks, and process changes. You will need exceptional analytical and problem solving skills, thrive and deliver results in an ambiguous, and fast-paced business environment, operating across multiple teams and levels in the organization.
Key job responsibilities
The Program Manager is responsible for:
· Creating and delivering floor plans for Amazon Fresh Stores.
· Managing floor plan changes including new store launches and resets.
· Collaborating cross functionally to maintain the day to day critical path activities, ensuring key deadlines are met.
· Driving continuous improvement, utilising tracking mechanisms to ensure data driven choices are made that provide the highest possible CX.
· Working closely with the Merchandising team ensuring there are planograms created for all space variances.
· Development and presentation of analytics and KPIs.
· Bachelor’s degree or 2+ years of professional or military experience
· Proven experience independently identifying and delivering operational improvement project
· Excellent communication (verbal and written), interpersonal skills, and an ability to effectively communicate with both business and technical teams.
· Experience in start-up or new projects and an ability to deliver results where there is ambiguity
· Experience of designing and implementing new processes and customer programmes
· An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment
· Proficiency in Excel
· Strong experience of space planning software for floorplan production
· Familiarity with databases and SQL
· Comfortable with a varied set of software and editing tools
. Ability to learn new tools quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Job ID: 12689
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