Member Education & Development Advocate

Member Education & Development Advocate

Job Overview

Location
Anaheim, California
Job Type
Full Time Job
Job ID
127239
Date Posted
4 months ago
Recruiter
Charles Karen
Job Views
240

Job Description

Job Summary:

The Member Education & Development Advocate drives business development efforts for their market area. This person is responsible for the execution of business development activities such as tabletop events, presentations, as well as the facilitation of Financial Education workshops, to promote the growth of the Credit Union and assist Cast with their financial wellness. Additionally, the MEDA works to develop and enhance relationships with the sponsor organization.
 

Responsibilities :

  •  Execution of business development activities including facilitation of tabletops and workshops, presentations, networking, follow-up and follow-through with members/potential members and branch staff.

  • Business Development activity reporting including data entry, Member service via CU social sites, report management and publication of reports to team members.

  • Generate leads and acquire new Members through Business Development activities including ;basic Member service, referring/initiating loan applications, processing direct deposit for new Cast, etc.

  • Facilitates product training and informational seminars and workshops for members to increase sales and engagement of the members.

  • Actively solicit new business contacts throughout the sponsor company to increase Credit Union product sales.

  • Manage key contacts to guide them in becoming advocates of the Credit Union.

  • Assist the Member Education & Development Manager in maintaining and expanding the Credit Union’s charter by creating relationships throughout the sponsor company and other select groups deemed legitimate.

  • Become regional product expert and work to educate cast members and credit union members on PFCU products and services, including financial counseling to increase sales and Member understanding of credit

Basic Qualifications :

  • Must have Financial Counselor Certification- or ability to obtain certification

  • Must be proficient in Excel and Microsoft Outlook

  • Willingness to routinely approach individuals you do not know

  • Demonstrated history of initiative

  • Ability to work independently as well as in a team environment

  • Strong verbal and written communication skills

  • Ability to be flexible with work schedule including events, weekends and some holidays

  • Ability to stay and stand at a table/event for extended periods of time including outdoors

  • Demonstrated proficiency with Windows-based system

  • Demonstrated experience in a proactive face-to-face sales environment

  • Facilitation skills and experience

  • Ability to make sales presentations & facilitate educational workshops

  • Knowledge and understanding of Credit Union products and services

  • Proven ability to develop effective relationships and partnerships

  • Demonstrated follow-through skills

  • Strong verbal, interpersonal and listening skills

  • Demonstrated strong organization, multi-tasking and time management skills

  • Attention to detail

  • Ability to work remotely if requested

  •  Capability to travel to/from different event locations via personal vehicle

  • Potential to occasionally host events at locations via air travel.

  • Attention to detail
     

Preferred Qualifications :

  • Synapsis knowledge preferred

  • Epysis knowledge is preferred.

  • Verafin knowledge preferred

  • Microsoft Teams knowledge preferred

  • Opening Act knowledge preferred.

Required Education :

High School or GED (required)

Preferred Education :

Bachelor's Degree (preferred)
3 to 5 years experience

Job ID: 127239

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