Legal Risk Research Senior Specialist

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Support Legal Risk department and other LOBs by assisting with case research, document retrieval, and updating the system of record. Facilitate communications with outside counsel, management.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

Triage research requests and monitor pipelines and reports for achievement of quality standards Make appropriate updates to Trust system of record. Facilitation and monitoring of communications with internal and external business partners to ensure internal and external timelines are achieved Perform and validate complex fact investigations and document retrieval. Research pleadings with outside counsel and directly with courts. Stay current on knowledge of relevant state laws and individual judicial requirements. Stay current on knowledge of relevant investor requirements and delegations. Build and maintain relationships with internal and external business partners. All other duties as assigned.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelors degree with Five or more years of mortgage default or collections related experience
• Basic knowledge of collections, loss mitigation, foreclosure and bankruptcy

• Ability to work with minimal supervision and recognize need to escalate with suggested solutions
• Ability to read and analyze mortgage and legal documents

• Microsoft Office suite skills to include Word and Excel

• Excellent written and oral communication skills

• Complex research skills

• Strong organizational skills and attention to detail

Preferred Qualifications:

• Knowledgeable about state and federal litigation process and rules of civil procedure                

• Proficiency with banking software, deposit account systems, or mortgage servicing systems to include XNET, PACER, Salesforce, Workfront, Channel Link, Clarifire, SMDU, MSP and like systems.                                                                                                                                                                               
• Ability to prioritize and manage multiple, simultaneous deadlines
• Ability to work effectively in teams and independently.

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

☐      Sitting (if checked, indicate frequency)

                           Frequently (25% - 50% of the time)

☐       Standing (if checked, indicate frequency)

                           Occasionally (Less than 25% of the time)

☐      Walking (if checked, indicate frequency)

                        Occasionally (Less than 25% of the time)    
☐      Bending (if checked, indicate frequency)

                        Choose an item.
☐      Lifting (if checked, indicate pounds)

                            Choose an item.

þ   Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ   Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ   Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ   Travel (Must select one)

Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.