Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• 100% paid tuition at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms.

$1,500 Hiring Bonus (First payment after 90 days = $375 and Second payment after 150 days = $1,125)

To be eligible for the sign-on bonus, cast members must be in the position continuously for at least 90 days after hire and be employed by The Walt Disney Company at time of payment. A cast member is hired after the successful completion of Disney Traditions or one full day of employment. To be eligible for an incentive bonus after 150 days, cast members must remain employed in the position continuously for at least 150 days and be employed by The Walt Disney Company at the time of payment. Payments will be made approximately two weeks after the 90 and 150-day milestones, respectively. Bonus payments are subject to applicable taxes and other legal withholding. Disputes concerning eligibility to a bonus payment shall be resolved by Disneyland Recruitment in its sole and absolute discretion. The incentives offered herein are subject to change at any time, with or without notice. Cast Members hired after December 31, 2022 will not be eligible for an incentive award.

Responsibilities:

Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture

• Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days)
• Vacuuming and edging carpets, including underneath all furniture, and removing carpet “spots”
• Clean and touch up windows, walls and baseboards
• Clean patios/balconies, walls, floors and furniture
• Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues)
• Cleaning of entrance of room including front and back of entrance door, surrounding wall area.
• Replace amenities in guest rooms
• Change shower liners/shower curtains, bed pads, etc.
• Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters
• Change iron board covers as needed
• Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms
• Deep cleaning of entire room and bathrooms on specified days
• Perform nightly turndown duties for VIP level and specified guests

Basic Qualifications:

• Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times
• Proactive-immediately communicates concerns and reacts to situations
• Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products
• Some roles require additional specialized training in both procedure and ergonomic principles
• Willing to get dirty and clean up others’ messes
• Enthusiastic about interacting and helping guests
• Self directed and able to complete repetitious tasks while maintaining quality
• Comfortable working in fast paced, goal driven environment – (~14 rooms/day)
• Typically works alone in guest rooms for most of the shift
• Availability Requirements:
• Training Availability: 3 – 4 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
• Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.

Preferred Qualifications:

• Enjoys cleaning
• Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments)
• Previous experience in a self directed role requiring little follow up /supervision
• Knowledge of Hawaiian/Japanese language preferred