Job Description

In 2017, SA established the School Management Office (SMO) to operationalize and execute various schooling functions in support of the day-to-day management of our network of schools and serve as an intermediary between the Network and our network of schools. 

Representative services provided by the SMO include the planning and management of school leadership deliverables that span people management, classroom management, instructional management. parental joy and investment, data reporting and analysis, communication and calendar management, scholar flow, and management of our school design. The School Management Office is also responsible for oversight of our Network-wide special education program: Sprint.

Reporting to the Program Manager of Sprint Process & Performance Management (P&PM), the Sprint Specialist will provide high-level Sprint support across all schools. The management of special education requires certain leadership traits and a high level of technical expertise in order to effectively indirectly lead a team of 70+ school-based Sprint staff members, navigate Sprint challenges with external parties, and meet Sprint-related outcomes on behalf of our neediest scholars. 

Key responsibilities include: 

• Overarching management and accountability for all Sprint initiatives and KPIs

• Leading Sprint team training

  • Managing the Sprint team training program, collaborating across the team to define outcomes, and executing against a training program that ensures team members have the tools and resources to deliver those outcomes 

• Leading Sprint team development

  • Focus on fostering collaboration across Sprint, SMs, and SLs to drive improved performance across schools.

  • Developing systems to evaluate performance against monthly deliverables 

  • Developing systems to ensure Sprint Teams are receiving regular feedback regarding their performance and opportunities for growth and development

• Busting bureaucracy

  • DOE liaison, CSE Escalations, relationship management with CSE Chairpersons

• Managing communication to school-based staff

A successful applicant will have the following experiences and education:

Required Qualifications

• Bachelor’s degree

• Minimum 2 years of experience in the field of education

A successful applicant will have the following traits:

Required Traits

• Effectively collaborates with a broad base of constituents at all levels, including senior organizational leadership

• Strong strategic thinking, communication, project management, and creative problem-solving skills

• Demonstrates initiative and perseverance to achieve desired outcomes in an innovative and fast-paced environment

• Places high value on the details

• Is an eager and quick learner who seeks out constructive feedback

• Experienced with Google Suite and is able to utilize advanced Excel functions

• Understanding of student information systems and other educational technologies

Preferred Qualifications & Traits

• Experience with special education systems within New York City preferred

• Experience with root-cause analysis and problem-solving methodologies