We are looking for a Fraud Investigator who has a background in insurance, investigation role or has been in a fraud prevention type role previously. This role will involve investigating, engaging with customers and third parties to assist with evidence gathering.

A bit about the job:

The role will be supporting motor claims. As the Claims Fraud Investigator, you will review potentially fraudulent claims that have been referred from a variety of sources, by appropriately investigating potential fraudulent claims and support our genuine customers claims being settled as quickly as possible.

You will deal with customer demand so must have effective telephony skills and be able to show initiative, making quick decisions when necessary. Along with managing your own time whilst working as a team to maintain a caseload of active investigations.

Skills and experience we’re looking for:

• Have an understanding of fraud investigations and possible outcomes of investigations

• Experience working in insurance claims or fraud investigation

• The ability to effectively manage personal workload

• Excellent communication skills – written and oral

• Knowledge of UK legislation including The Fraud Act 2006 (desirable)

What you’ll get for this role:

• Salary up to £30,800 (depending on location, skills, experience, and qualifications)

• Generous pension (starting level Aviva contributes 8% when you contribute 2%)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year