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Purpose of the position

To deliver high quality training programmes that develop Apprentices’/learners knowledge, skills and behaviours as required for their Business Administration Apprenticeship Programme. Complete individual Apprentice/learner learning, assessments, reviews and completions in a timely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive, professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications, as appropriate.

Core tasks and responsibilities

• Provide and deliver a high quality, robust, individualised programme that supports the Apprentice/learner’s journey in relation to the knowledge, skills and behaviours required for their programme

• Input to initial assessment and induction processes to ensure Apprentices/learners starting points are accurately recorded and their programme of learning reflects this information

• Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills and behaviours as part of the Diploma and/or Apprenticeship in order to progress and complete Apprentices/learners in a timely manner

• Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate

• Effectively use the SmartAssessor e-portfolio/VLE to support and progress Apprentices/learners on their programme/s

• Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner

• Provide constructive, professional and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship Standard

• Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices/learners knowledge, skills and behaviours effectively and efficiently

• Deliver classroom and virtual training sessions to coach Apprentices/learners in business skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship

• Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment

• Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management

• Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales

• Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement

• Track and report progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies

• Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required and in a timely manner

• Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems

• Assist with ongoing development of the programme to ensure resources are current and relevant

• Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management

• Quality assure the work of other Coaches where qualified, directed to do so and in a timely manner

• Maintain positive relationships with Apprentices/learners, business partners and all other stakeholders to ensure Pearson TQ retains and gains business

• Work Proactively with the Apprentices, Military or civilian line management, and colleagues to actively encourage positive relations and actions in the best interests of the learner

• Coach and mentor Apprentices/learners to develop positive attitudes towards learning and studying

• Attend standardisation and team meetings as required

• Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships

• Assist in the support and delivery of other qualifications/programmes when required

• Be flexible over hours of attendance/work, including evenings and weekends where required

• Cover for other Skills Coaches where required and directed to

• To undertake any other duties as may be required from time to time

This is an 18-month fixed term contract vacancy.

Qualifications

Training / Competencies

• Hold relevant assessor/teaching/training qualifications

• Highly motivated, flexible and adaptable

• Excellent communication skills

• Proven coaching and mentoring skills

• Outstanding interpersonal and presentation skills

• Good IT skills

• Work under own supervision

• A flexible approach to a varied workload

Essential

• Qualified trainer and assessor with at least 3 years training and delivery experience within the Apprenticeship business skills sector

• Industry competence and experience in a business skills role

• Experience of Business Administration Apprenticeship Delivery

• Can demonstrate effective learner and caseload management

• Can demonstrate use of technology to support effective and efficient delivery

• Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA and standardisation observations

• Proven ability to work in a target driven environment and track record in successfully achieving targets

• Excellent written skills to enable detailed feedback and target setting of objectives

Desirable

• A relevant business skills qualification

• Experience of Ofsted inspections

• Understanding of ESFA funding requirements

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com. Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

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