Key responsibilities

Duties may include:

•*Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.

•*Completing related paperwork and accurately receipting monies received.

•*Serving committal orders/warrants.

•*Serving Court documents personally.

•*Inputting data and responding to e-mails.

•*Conveying prisoners to Court and attending in court when required.

•*General administrative duties

•*Processing of cash payments with regard to propriety and security of monies.

•*Dealing with queries in person, by post and over the telephone.

Skills & Qualifications

5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or experience in a similar role would be preferable. There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Operational Delivery in HMCTS

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

•*Face-to-face roles in HMCTS for example a court usher

•*Contact Centre roles in HMCTS for example call centre advisers

•*Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Responsibilities

Please refer to Job Description

Licences

UK full driving licence

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing