ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Yale New Haven Hospital EVS Site Director

Education

Bachelor's Degree

Career Level

Director

Category

Operations

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

Job Description

As a world renowned 1,000 bed facility, Yale New Haven Hospital presents many opportunities for deserving leaders. Currently, we are seeking an energetic Site Director to lead the Environmental Services Department.  As a department composed of over 400 frontline staff, we work to cultivate a culture of teamwork and comradery.  We seek a leader who can not only adapt to Yale's Mission, Vision and Values but one who can embody them and serve as an example for our department as we continue to work toward common goals of cleanliness, patient satisfaction and an engaged workforce. 

If this opportunity aligns with what you are seeking, please carefully read through all essential job functions and apply today!

Essential Functions

• Promotes a customer service mindset at all times to both internal and external customers.
• Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency.
• Views everything with a process improvement mindset.
• Responsible for planning, directing, delegating and implementing established department procedures and programs that meet goals and ensure a clean and safe environment.
• Initiates new ideas to expand the department and company.
• Ensures that the department is meeting its fiscal responsibilities and operates within established budgetary guidelines.
• Creates, distributes and maintains all necessary reports and documentation for the department. Consistently submits Monthly and Hours Reports accurately and on time.
• Develops/coaches management team to ensure fullest potential is reached.
• Recruits and develops personnel, ensures work assignments and schedules meet department and facility needs to maintain quality standards.
• Ensures department Training Programs are being conducted within appropriate timeframes.
• Orders all supplies/equipment through approved vendors.
• Oversees all department related contracts with outside vendors.
• Ensures that all ABM Healthcare Support Systems and programs are in place in accordance with Regional Director of Operations.
• Champions all departmental TQM/ Customer Service Initiatives.
• Ensures that client’s needs are met at all times.
• Reports all pertinent data to Regional Director of Operations and ABM Healthcare Corporate Office in a timely manner.
• Knows all procedures, union agreements, or employee personnel manuals and meets all regulatory agency requirements.
• Maintains a safe work environment for all internal and external customers.
• Responds to emergencies at both night time and on weekends as required.
• Handles varying workloads and meet changing deadlines as necessary.
• Ability to accurately review and process data and attend to detail.
• Ability to establish priorities, work independently, and proceed with accomplishing objectives without supervision.
• Ability to communicate effectively with both written and verbal formats.
• Ability to handle and resolve problems.
• Works in a team environment interacting with a variety of departments.
• Possesses excellent customer service skills.
• Establishes and maintains cooperative working relationships; treats others courteously and with respect.

Responsibilities: 

• Maintains a professional appearance at all times.
• Participates in scheduled department meetings.
• Completes annual age-specific competencies.
• Remains compliant with mandatory Hospital Education.
• Fulfills TB, Immunization, and Employee Health Requirements. 
• Remains compliant with department specific education and skill sets.

Reporting Relationships: 

• Reports directly to facility designated administrator and System Director of EVS.
• Receives direction from ABM Healthcare Regional Director or Operations.
• Works cooperatively with the rest of EVS Management Team, Regional directors of Operations, and ABM Healthcare Management Personnel.
• Reporting requirements include but will not be limited to weekly reports, bi-weekly reports, monthly reports and annual reports. Facility administration and/or Regional Director of Operations may change the frequency of reports at any time.

Machinery/Equipment/Tools Operated

• Works in a health care environment.
• This position requires walking, sitting, standing, operation of a computer keyboard. Must also have the ability to operate basic housekeeping equipment in a teaching environment.
• May be required to travel via automobile to meetings and hospital related functions.
• Daily exposure to various healthcare related illnesses normally associated with a hospital environment.
• This position requires the use of solid communication as well as a running understanding of telephones and pagers throughout the day.
   

Minimum Requirements

Education/Training:

Required:

• Bachelor’s Degree.  In lieu of Bachelor’s Degree, High School Diploma/GED with 5+ years of relevant management experience is acceptable.

Preferred:

• N/A

Job Knowledge/Experience:

Required:

• Must possess a minimum of two years of proven work experience in a leadership role within the Healthcare field.

Preferred:

• N/A

License(s): 

Required:

• Industry specific certification/licensure may be required.

Preferred:

• N/A

Language/Writing/Communication Requirements:

Required:

• Skill to use a personal computer with a Windows environment.
• Knowledge of word Processing, Spreadsheets, and other assorted business software.

Preferred:

• N/A