Job Description

Position: Wheelchair Specialist

Location: South West

Salary: £26,000 - £34,000 depending on experience (plus uncapped commission). Wheelchair Knowledge isn't mandatory as full training would be considered for the right applicant.

Hours: Full Time 40 hrs per week Monday - Friday, flexible

NRS Healthcare are a market leading and award-winning manufacturer, distributor and service provider of daily living aids and rehabilitation equipment. We deliver services on behalf of NHS trusts and local authorities across the UK with an annual turnover in excess of £140 million.

An exciting opportunity has arisen for a Wheelchair Specialist to join our busy team in providing assessments & prescribing Wheelchairs to customers across the specified area. Whilst some experience in assessing and prescribing manual and powered wheelchairs would be desirable it is not essential as full training will be given.

The role would suit someone who has previously worked as a rehab engineer or someone who has worked within the mobility industry.

You will have a caring personality with a motivated and enthusiastic approach to work. You will also need to have the ability to organise your own itinerary to best manage the leads that will be supplied to you daily.

Wheelchair Specialist duties include but not limited to:

• Assess, setup and demonstrate the use of specialist mobility equipment
• Deliver equipment to customers and provide them with in-depth information about the product, ensuring that service user has a clear understanding of how to use their product safely and correctly.
• Assess, analyse, diagnose any faults and repair work safely adhering to the guidelines.
• Ensure all KPI targets are met.

• Maintain, clean and keep secure all demonstration stock.
• Build relationships, working with colleagues across the business to ensure all opportunities are explored.
• Fully compliant with all relevant mandatory training as and when required, including product awareness and commercial movements within the marketplace.
• Build and maintain positive relationships with key suppliers in order to ensure their continued support.
• Maintain best practices, competition and industry trends.
• Drive company vehicles only after successfully completing a driver assessment and meeting the required standard. Ensuring that driving skills and knowledge remain current.
• Adhere to all relevant company procedures and policies.

Wheelchair Specialist desirable Keys Skills and competencies:

• Good problem-solving skill.
• Experience in general repair, maintenance and knowledge of wheelchairs.
• Experience (personal, paid or voluntary) of working with people (adults and children) including those with complex disabilities.
• Ability to manage conflict and challenging behaviours
• Experience of working with mobility equipment and knowledge of manual, powered wheelchairs and adaption of wheelchairs.
• Ability to use own initiative with a positive attitude and willingness to learn
• Highly motivated and target driven with proven track record in B2C sales
• Effective selling and negotiation skills
• Excellent communicator. Both written and verbal communication.
• Prioritising, time management and organisational skills
• A good understanding of Health and Safety practices.
• To hold a current, a full UK valid driving licence. Experience in driving a company vehicle is preferred.

In return we offer you the following:

• Full training and branded uniform
• Competitive salary and benefits, paid overtime
• Opportunity for uncapped sales based commission
• Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks)
• Pension scheme
• Entitlement to Employee Assistance Program and Bike to Work scheme
• Access to exclusive employee discounts and savings
• Role progression opportunities
• A chance to work as part of a great team doing a rewarding job

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.

This position will be subject to an enhanced Disclosures and Barring Service Check.