*ATTENTION: PLEASE SEND YOUR CV IN ENGLISH!*Cloudbeds is the hospitality industry's fastest-growing technology provider for independent hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiencesBehind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.From the beginning, we've believed that our people are our greatest asset, so we've founded the company as #RemoteFirst, #RemoteAlways with shared that allow our team to thrive. This means we:Hire the best people wherever they're located; Emphasize the value of results over hours put in; Provide flexibility in working hours and locations; Foster an inclusive environment that celebrates bold thinking and diverse perspectives; Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Website Designer.We’re looking for a Website Designer to join our Professional Services Team, who want to disrupt the travel industry and love to travel as much as we do. As a Website Designer Specialist, you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites our customers from around the world will be proud of.Location: Remote

Working shifts: 4 PM 2 AM UTCWhat You Will Do:Conceptualize, use a consultative approach in creating high quality, professional, hospitality websites for our customers through our in-house website builder Manage the onboarding, service delivery timelines of multiple accounts Manage all records and upkeep all task management systems related to websites service delivery Work with and communicate directly and effectively with our different customer profiles through video calls, emails, and voice callAssist with website service scoping or questions from potential customers Investigate on website errors or support, research, and suggest on website service improvement Manage internal escalations (i.E. checking if invoices are added to your customers’ account) and coordinate with internal teams to give website onboarding updates or resolve customer concerns Onboard customers effectively and publish websites efficiently by following internal standard procedures and collaborating with a team of website designers Use graphic design tools to create visual elements that are in line with our customers’ branding Resourceful and can research or develop content to build websites quickly Proofread content and correct errors Passionate about meeting customers from all over the world and happy to provide them genuine customer serviceResolve and handle customer complaints Up to date with website trends and website development techniques that are most most effective in engaging consumersAble to handle deadline-driven pressure Key Competencies include: Creative, has a keen eye for design, and high attention to detail Effective execution and management of several website projects with varying processes in a timely manner Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their successAble to lead and collaborate with a diverse team of different personality typesOpen to general changes, improvements and process updates Highly organized, can handle result-driven pressure, proactive, self-starter, and team player with a love of continually improving the processes around youYou’ll Succeed With:2+ years of Website Design and Development experience1+ HTML and CSS experienceExperience with Adobe and Canva preferred Experience with (CMS) such as WordPress or Drupal or Duda preferredFluent English Excellent customer serviceExecellent communication skills and a positive attitudeExcellent problem-solving skills and emotional management Excellent internet/wifi connectionFOR BRAZIL ONLY: This opportunity is a Full-time registered position (“CTL”), including flexible benefits as required by Brazilian Labor Laws:Health insuranceLife InsuranceMeal  voucherAid for internet and electricityLinkedIn LearningModern HealthOpportunity to travel and work remotely, following local company policy Flexible working schedulesPersonal and professional development for individual growth.Company Awards to Check Out!Fastest Growing Companies | Inc. 500 (2018 & 2019) Best Places to Work | Inc Magazine (2017 & 2018)Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)Best Property Management System | HotelTechReport (2021, 2022)Best Hotel Management Software | HotelTechReport (2022)Start-Ups to Watch | Forbes (2018)Best Startup Employers | Forbes (2020, 2022)Technology Fast 500 | Deloitte (2019, 2020, 2021)Top 100 North America | Red Herring (2020)Connect MIP Award (Technology)Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at .To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. 

Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications