ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

VP - Operations

Education

Bachelor's Degree

Career Level

Vice President

Category

Operations

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

Job Description

The VP of Operations – Growth Markets objective is to provide leadership and guidance to the growth, project delivery and service teams in that market. Has responsibility for the revenue and gross margin for the region, growth, client retention, operations, safety, development and execution of key processes, systems, and The ABM Way.

Essential Functions

• Accountable for the financial results (revenue and gross margin) of all branch teams.
• Growth
• Client Retention
• Safety
• Owns the process execution of all Operational functions at the region/branch level including monthly/quarterly reviews as well as tracking and reporting key metrics.
• Leads the project and service contract review process for the region to ensure compliance to standard practices.
• Review and assist with Service Base growth and retention strategies for each branch.
• Reviews branch Operational org structures/staffing to ensure local teams can execute existing and future work effectively.
• Drive recruitment and hiring of key operations personnel in the region with our Branch teams and Recruitment/HR teams.
• Ensures branch teams are effectively billing contracts and projects as well as driving monthly cash collections.
• Works with key external and internal customers to establish relationships that result in better business outcomes.
• Ensures that quality standards are assigned, measured, and met.
• Drives a culture of safety following required safety activities.
• Responsible to manage several workflows simultaneously.
• Responsible to drive decisions across multiple groups across the entire team (inside and outside of operations).

Minimum Requirements

• Bachelor’s degree from a four-year college or technical school or 10 years related experience.
• Minimum of five (5) years project and/or service management experience in HVAC, Bundled Energy Solutions or related construction field.