Summary

Working alongside the Senior Volunteering & Community Officer to help make Kedleston a great place to volunteer or be involved with. 

Hours: 30 hour per week, flexibility around how these hours are worked across 7 days, to be discussed with the successful candidate. Some weekend and bank holiday working will be required.

What it's like to work here

As part of Kedleston’s Volunteering & Community team, you’ll work alongside the wider Kedleston team of 40+ staff and 350+ volunteers. It’s an exciting time to join the team as we explore the potential to grow visitor numbers, develop our visitor and volunteer offers, and build and strengthen links with the communities that live in and around the property. There are opportunities to learn and develop, including online and face to face training, and you’ll be well supported at every step of the way, both by the property team and the wider V&C network in the region.

What you'll be doing

As volunteering and community run across all that we do at Kedleston, you’ll be working with every team at property to ensure Kedleston is a great place to volunteer or be involved with. With the Senior Volunteering & Community Officer, you’ll help shape and deliver the property ambitions in these areas, growing support for our work and ensuring everyone feels welcome. You’ll support the daily organisation of volunteering, making sure staff and volunteers feel confident and capable to use our self-service processes, becoming an expert user of our systems. You’ll be involved in every stage of the volunteer journey, from recruitment and induction through to reward and recognition, and be responsible for compiling team communications, sharing the work that’s happening across the property to keep the team engaged and informed. 

Who we're looking for

To deliver this role successfully, you'll need to:   

• Demonstrate an understanding of volunteering and be enthusiastic about promoting the benefits of volunteering and community engagement 
• Have excellent interpersonal and customer service skills 
• Good communication and team-working skills 
• Be confident to build effective and collaborative working relationships with a wide range of people including staff, volunteers and partners 
• Be well organised with the ability to prioritise effectively, and show attention to detail 
• Be confident to support those managing, supervising and working alongside volunteers and community partners 
• Have practical experience of IT systems e.g. Microsoft Office (in role yourvolunteering, myvolunteering) 
• Have a flexible approach with a positive attitude towards change

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible
• Free parking at most locations
• Free entry to our properties for you, a guest and your children (under 18)
• Substantial pension scheme of up to 10% basic salary
• A salary of £18,298 per annum pro rata

Click here to find out more about the benefits we offer to support you.