UX RESEARCHER

UX RESEARCHER

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
8130
Date Posted
7 months ago
Recruiter
Julia Hart
Job Views
53

Job Description

Join TUI Musement as a UX Researcher to provide answers to the most challenging questions in the product’s design. The UX Researcher reveals what the consumers need from the business’s products by conducting primary research, exploring consumer behavior and motivation, and working with the Product Design, Product Management, Business Intelligence and Product Development (engineers) in developing and evolving the product.

 

ABOUT THE JOB

 

  • Manage and conduct user research and concept development
  • Research buyer personas and investigate buyer behavior
  • Involve final users in the process of proposing, wireframing, and implementing UX improvements
  • Work closely with marketing, product insight and product management teams to identify research topics
  • Participate in recruitment activities for user research
  • Plan and implement the overall user research strategy and methods

 

ABOUT YOU

 

  • Experience as UX Research Specialist or similar role
  • In-depth understanding of UI design Experience with conducting user research 
  • Experience with qualitative and user-centered design methodologies 
  • Working knowledge of quantitative, behavioral analysis and statistics
  • Knowledge of: User interviews, Usability tests, A/B tests, User Personas, User Journey Maps, Experience Mapping, Service Blueprints, Co-Design techniques 
  • Critical thinker and problem-solving skills 
  • Good time-management skills 
  • Great interpersonal and communication skills

 

ABOUT OUR OFFER

 

  • Being a valuable team member of TUI, the No.1 global and socially aware travel company
  • Competitive salary and benefits 
  • TUI Musement operate in over 115 destinations offering more career opportunities than any other travel company
  • Develop yourself by working as part of an international team and through our free global learning and development programme including free language lessons and various Management Development Programmes

 

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in port worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

 

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business – known as TUI Musement – combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

Job ID: 8130

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