Cox Automotive Canada (CAC), a subsidiary of Cox Automotive, is seeking a UX Designer to join our Product Management team in Mississauga, ON, CA.

In this role, you will be a key member of a cross-functional team that is tasked with creating outstanding products and content experiences for CAC. Working with colleagues from Product Management and Engineering, you will lead research with consumers and clients to inform the creation of flows, wireframes, and low-resolution prototypes. The Cox Automotive work environment is highly collaborative and requires excellent communication skills and a keen ability to build and foster strong partnerships through an open and transparent working style. You must have extensive experience designing for consumers and influencing others in a team environment. This role advocates for user-centered design techniques and data driven decision processes.

 Primary Responsibilities and Essential Functions:

 Be an active member of a cross-functional teams to analyze consumer, client, and business goals along with product requirements and translate them into high quality design solutions

Perform formative research with both consumers and clients to understand their needs and communicate your findings to the broader organization

Create solutions to address consumer and client needs through a process of rapid iteration of low-resolution designs including wireframes and low-fidelity prototypes

Understand and illustrate how your solutions’ experiences will exist within CAC’s products and how users will engage within and between those experiences

Balance user, client, and business needs to create solutions that address all three

Partner with UI designers as they create high-resolution mocks of your designs

Present design work to peers and business leaders to gain consensus

Develop UX related documentation, such as requirements, research findings, journey maps, use cases, user profiles, and mental models

Analyze user studies and analytical data to gain deeper product understanding, KPIs and craft recommendations

Lead complex work streams independently

Engage in thinking across our products and services that results in high quality design solutions that benefit the user, client, and business

Qualifications:

4+ years of experience creating wireframes, page flows, site maps, and related design documentation for consumer-facing products

2+ years of experience conducting UX research and using findings to inform design deliverables

Demonstrated ability to create designs that meet user needs and achieve business results

Knowledge of current UX design strategies and trends across web and mobile platforms

Experience in iterative software delivery methodologies like Agile and SCRUM

Excellent oral, written, and verbal communication skills and interpersonal skills

Passion and experience working with engineering and product teams

Independent self-starter

Excellent leadership skills

Attention to detail and follow-through on completion of tasks

Experience designing UX in Compliance to AODA & WCAG standard for accessibility 

Strong proficiency wireframing and prototyping software, as well as familiarity with frontend code and web/mobile-based environments

Ability to gather and synthesize different types of usability research; surveys, A/B tests, user interviews, eye tracking, and usability tests

Preferred Skills – Adobe Photoshop, Jira or Rally, Google Analytics,  Balsamiq, LucidChart (or similar workflow diagramming tool), Mural, and LUMA Workplace

Excellent time-management skills, including the ability to work on concurrent projects and quickly prioritize competing tasks and responsibilities

Bachelor’s degree in Information Design, Human Factors, Human-Computer Interaction, Industrial Engineering, or equivalent work experience required, Master’s degree a plus

 What We Offer:

Twenty-four (24) days of paid time off per year 

Generous Insurance plan paid by Cox Automotive Canada (medical, dental, life, disability) 

Tuition Reimbursement and time off for studies 

RRSP contribution plan with corporate matching component 

Venngo Discount programs  

Fast paced, multicultural work environment 

Career pathing – opportunity for development and advancement within the Cox Automotive family of companies 

Opportunity for involvement with local communities through company sponsored volunteering program 

Cox Automotive Canada was named one of Greater Toronto’s Top Employers 

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.