About the job

Summary

This is a unique and exciting time to join UKSV. You will be at the forefront of our new fast paced, innovative Digital, Data & Technology (DDaT) team building the future of UKSV.

UKSV are currently undertaking a unique and exciting modernisation programme, a key outcome being the creation of our new security clearance service. As a brand new service, it will support the future process for issuing, maintaining, evaluating and updating security clearances across government. We need people with digital, data and technology skills to help us succeed.

UKSV are creating brand new multi-disciplinary product teams who will own, iterate and improve our new suite of products and services across discovery, alpha, beta and live phases. These teams will build modern products and services that meet users' needs and underpin personnel security and risk assessment across government.

If you feel that you have the expertise, drive and experience required for this role we would love to hear from you.

Job description

A Senior Interaction Designer is an experienced designer who works with minimal support and can influence and mentor others.

At this level, you will:

• Work collaboratively with service managers and programme directors to develop design concepts

• Oversee and manage complex services

• Help set direction, encourage knowledge sharing across teams and embed best practice

• Make important decisions based on research and understand how this research impacts stakeholders

Responsibilities

Agile working

You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.

Skill Level – Practitioner

Communication skills

You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders.

Skill Level – Practitioner

Community collaboration

You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses.

Skill Level – Practitioner

Digital perspective

You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital.

Skill Level – Working

Evidence and context-based design

You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches.

Skill Level – Working

Experience of working within constraints

You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met.

Skill Level – Working

Leadership and guidance

You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation.

Skill Level – Practitioner

Prototyping in code

You know how to create and validate a dynamic prototype.

Skill Level – Expert

Prototyping

You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end.

Skill Level – Expert

Strategic thinking

You can define strategies and policies, providing guidance to others on working in the strategic context. You know how to evaluate current strategies to ensure business requirements are being met and exceeded where possible.

Skill Level – Practitioner

User focus

You know how to give direction on which tools or methods to use. You are experienced in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business. You know how to apply strategic thinking in how to provide the best service for the end user.

Skill Level – Expert

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

• Leadership