Join TUI as a Hotel Rep and be part of a truly international team that works hard to deliver memorable holiday experiences for our guests within our most important TUI Hotels & Resorts. If you are a fast learner, have good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world, read on.

ABOUT THE JOB

• Do everything possible to provide genuinely helpful service
• Help and guide international guests through the digital self-service and sales tools available to them
• Fully resolve all questions/enquiries during your first contact with a guest
• Hit your resort revenue targets by promoting and selling our TUI experiences to your guests
• Quickly learn operational and company knowledge using several types of digital technology
• Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
• Give support and reassurance to guests who are experiencing disruption during their holidays

ABOUT YOU

• A naturally helpful, adaptable and professional personality
• 100% guest focused – can interact with international guests, suppliers & TUI colleagues
• Technically capable with a digital first attitude
• Quick learner who has the willingness to learn and remains calm in a crisis
• Driven by sales – can match the needs of our guest to the right products and sales channels
• A highly engaging communicator who can build relationships virtually as well as face to face
• Fluent in verbal and written English
• Driving licence advantageous

ABOUT OUR OFFER

• Competitive salary and commission scheme
• Private health insurance, visa, work permit and criminal check costs included 
• iPad, return flights, accommodation & uniform provided
• Free language lessons, learning weeks and development programmes
• Excellent career development opportunities