We are looking for a dynamic, organized, and energetic trainer to join Amazon’s Global Security Academy (GSA). In this role, the trainer will facilitate new hire and professional development training for members of our Loss Prevention team.

GSA’s primary goal is to help our audiences be more effective and productive in their roles. To do so, we drive the standardization, optimization, and automation of role and skill-based training. This includes the skills required to investigate, analyze, synthesize, and take action on a variety of issues which have the potential to negatively impact Amazon’s people, data, and assets.


Key Job Responsibilities


· Provide instructor-led training
· Support the planning, scheduling, and coordination of all required new hire training
· Partner with managers to ensure new hire onboarding plans are implemented and evaluated per GSA standards
· Provide reports and statistics on training performance against goals
· Assist in the development of lesson plans, role plays, and simulations
· Partner with Program Managers and Learning Experience Designers to design, develop, and evaluate learning initiatives
· Assess attainment of learner outcomes and performance
Provide peer mentoring post-training to ensure operational success and coaching when performance gaps are identified

BASIC QUALIFICATIONS

·Proven knowledge of training delivery and facilitation
· Experience designing and developing lesson plans, in-class activities, and simulations
· Experience in the delivery and evaluation of instructional content that supports multiple methods of delivery (classroom, on-the-job, online, virtual, etc.)
Experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint

PREFERRED QUALIFICATIONS

· Experience developing and facilitating both synchronous and asynchronous learning
· Experience as a virtual instructor
· Able to perform well in spite of complex or ambiguous challenges
· Able to drive learning and establish positive customer relationships
· Dedicated to improving customer performance
· Excellent communication skills
· Industry specific experience in loss prevention or physical security
· Bachelor level education
· Experience with design tools and services i.e. Microsoft Publisher, Photoshop, Adobe Creative Suite, etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us