Position Summary:

The Training Manager leads and manages the onboarding/training process of new hires.  The Training Manager will conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes maintaining a team oriented, safe and clean working environment.

Position Responsibilities may include, but not limited to:

Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires.

Train new hires and retrains team members as required. Ensure SOPs are rolled out and training completed, Coordinate training schedules and plans.

Manage all instructor-led training for new and current employees and leaders.

Lead collaboration meetings with managers and supervisors to determine training needs to develop and administer training programs to match these needs.

Develop and maintain documentation training records to track training compliance.

Support distribution center in sustaining a positive work culture and keeping turnover and retention minimized to meet company goals, Drive engagement initiatives through new hire retention goals.

Facilitates new hire roundtables, train-the-trainer sessions, and informational meetings to prepare and educate team members on new processes/procedures.

Develop and coordinate the design and distribution of surveys, interviews and questionnaires for conducting training needs assessment.

Document organizational best practices to implement operational standardization.

Actively contribute to and influence other team members in maintaining a safe, clean work environment and displaying positive teamwork

Responsible for supporting and managing Certified Trainer Program

Other duties as assigned.