Trustmarque is part of Capita plc and provides dedicated teams to support the unique needs of our Central Government, Local Government, Healthcare and Corporate customers. We primarily work with mid-market and enterprise customers based in the UK, supporting their national and global IT projects. From day one you will be engaging with customers, understanding their requirements and working to deliver meaningful technical solutions for their business.

As a leading organisation we are looking for the very best people who are looking to develop a long-term Sales Career with us and progress within the organisation.  You will undergo an intensive 14-month Sales Training Programme with milestones of attainment built in in order to keep you on track for attaining the Apprentice qualification. You will have mentor support throughout to ensure your continued development and success and the opportunity to gain professional accreditation's.

Our office is based in Sand Hutton in York and you will need to be able to commute to this location. Due to the current situation, there will likely be an initial requirement for homeworking until the office re-opens.

What you’ll be doing as a Level 4 Apprentice:

• Dealing with a customer or prospect, by phone or, when safe to do so, face to face, and will present a pre-determined value proposition.
• Undertaking a customer needs analysis for simple solutions by linking features and benefits to customer requirements so they can assemble straightforward solutions.
• Developing customer relationships by establishing rapport and building trust and confidence in your own and your company’s capabilities through demonstration of product knowledge.
• Conducting desk-based and, when safe to do so, field-based sales. The entire sales process may be completed during a single customer ‘conversation’ or over several meetings.

What we’re looking for:

Self-Motivation - Although the majority of clients you work with are long-term relationships, there is an element of new business development you will be required to undertake. And within that, sometimes people say no; some days it can feel like everybody says no to you. However, the ability to keep going and have faith in yourself and the solution you are selling is key for a successful Sales career.

Relationship Building - We want professionals who can have quality conversations with our customers and can build long term relationships and overcome obstacles and challenges. Our best Sales Trainees have been able to have engaging and respectful conversations with our customers.

Curiosity - We build trust in our customers by listening to what they need and building solutions for them. You will undergo an intense traineeship with a host of training, qualifications, mentoring and learning opportunities. A desire to drive your own self-improvement and get the best from every opportunity will set you up with the ability to have quality conversations with customers that deliver the very best outcomes.

Qualifications – you will need to have attained a grade C in both Maths and English at GSCE or equivalent or be able to attain functional skills Maths and English Level 2 before the end of the 14-month course.

What to expect:

• A basic salary of £25,000 (plus commission)
• 23 days holiday with the option to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more…
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health and wellbeing, and travel and technology

How to apply:

Submit your CV and a short statement about yourself by using the links below. Our assessment centres will take place online week commencing 14th September. The start date will be October 2021.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.