Becoming a Trainee Pest Control Officer is an exciting opportunity to deliver pest control services and provide practical ancillary support in connection with pest control.

We are looking to hire a trainee in Pest Control to join Regional Enterprise (a Joint Venture between Capita and the London Borough of Barnet) to control public health in accordance with the Council’s Statutory duties and policies.

Training will be provided to allow the successful candidate to inspect customers’ premises, advise treatment options and carry out the most appropriate measure, as well as clearing up any areas littered with work-related debris. You should also be able to work efficiently to complete all duties without damaging customers’ property. Great customer service is essential as you are the face of the London Borough of Barnet council when dealing with the public.

What you will be doing:

• Undertaking practical inspections and assessments relating to pests, carry out treatments and baiting/monitoring programs, provide advice to customers including identification of pests, and all other activities associated with the work of the service which includes rodent and insect control in council, residential and commercial premises including food businesses.

• Completing prompt treatment and visit records on the relevant database and produce customer treatment/contract reports as necessary.

• Liaising where necessary with Regulatory Services colleagues and other agencies and to provide expert advice and guidance to management relating to pest control

• Receiving payments from customers, issue receipts and submit monies and related documentation to customer services colleagues

• Being responsible for housekeeping and appropriate, safe use of equipment, stock and poisonous materials allocated to the pest control service.

• Being responsible for housekeeping and appropriate, safe use of corporate vehicles allocated to the pest control service including driving and refuelling them and being familiar with their servicing and maintenance requirements and history.

• Taking part in any allocated marketing role and to seek and develop commercial opportunities including contracts with new customers with the group manager.

• Complying with relevant duties under the Health and Safety at Work Act 1974 and any other associated legislation and relevant corporate policies and procedures.

What we’re looking for:

• Ability to work without direct supervision whilst on the job and to work under seasonal pressure

• Willing to work in conditions which some may find unpleasant (e.g. confined or dirty environments, at heights, with dead rodents, animals)

• Ability to maintain accurate records and process payments

• Excellent customer service skills

• Good verbal communication skills

• Ability to deal with difficult clients

• Current clean full driving license

• Able to lift equipment and materials

• Ability to climb ladders and work in confined spaces

• A willingness to learn and undertake industry standard qualifications

About Local Government Services

At Government Services, we’re transforming the way governments and local councils serve the public. We’re using technology, innovation and domain knowledge to improve services and deliver savings. Our teams are answering 30,000 emergency service calls every day and our Ultra Low Emissions Zone is helping Londoners breath cleaner air. Join us and discover better as you keep the country running smoothly.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What’s in it for you?

• A competitive basic salary of £18,135 per annum

• 23 days holiday (rising to 25 after 2 years’ service and 27 after 5 years) with the opportunity to buy extra leave

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Charlotte Barnett @ charlotte.barnett@capita.co.uk

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.