Job title:

Trading Standards Team leader

Job Description:

An exciting and progressive career opportunity has arisen for a Trading Standards Team leader to support the Regulatory Services Management Team in the delivery of Community Protection functions, specifically leading on one or more of the following areas; Trading Standards, licensing, anti-social behaviour, street trading and noise nuisance functions. This involves overseeing and coordinating key resources including up to 8 professional and technical staff, and the delivery of the work programmes.

What you will be doing:

• Represent the council and promote the Regulatory Services objectives in a wide range of forums

• Influence the shape and direction of the council’s Regulatory Services work

• Line manage a team providing professional and technical Regulatory Services, undertaking regular one-to-one meetings with staff as appropriate

• Manage effectively to ensure high quality, professional resource utilisation and service delivery standards across the service area

• To be the training officer for the team

• Provide specialist Regulatory Services advice within the Authority as required

• Ensure a timely and efficient service within the service area allocated

• Originate reports and prepare and evaluate statistical and other information

• Undertake investigations of service requests, contraventions of legislation, appeals, licensing requirements, risk or other circumstances within the general purview of the Section. Inspect or visit vehicles, stalls, plant or equipment.

• Undertake the enforcement of legislation and exercise powers as required

• Prepare and deliver publicity campaigns and educational and preventative work, as required

• Provide evidence at legal proceedings and other quasi-judicial hearings

• Develop changes in procedures, systems and operational strategies to maintain efficiency and effectiveness

• Prepare committee reports and present reports to Members at Committee when required

• Lead and coordinate on Team input into Service area feeding into corporate reporting e.g. corporate plan updates

• Deliver the team’s business plan and work programme plan

• Monitor and report on Team performance against internal and external performance indicators.

What we’re looking for:

• Fully qualified, EHRB registered and eligible for Voting Membership of the CIEH  Or Fully qualified Trading Standards Officer with the DCATS (including the Weights and Measures module) or DTS or equivalent - Desirable

• Fully qualified and experienced Environmental Health/Trading Standards/Licensing Officer, with a minimum of three years post qualification experience

• Excellent interpersonal and negotiation skills

• Political awareness and the ability to escalate issues to Senior Managers to enable them to properly inform elected Members

• Ability to conduct 1:1 case load management and to be able to report issues therefrom

• Ability to progress projects in a timely manner in accordance with Corporate Guidelines

About Local Government Services

At Government Services, we’re transforming the way governments and local councils serve the public. We’re using technology, innovation and domain knowledge to improve services and deliver savings. Our teams are answering 30,000 emergency service calls every day and our Ultra Low Emissions Zone is helping Londoners breath cleaner air. Join us and discover better as you keep the country running smoothly.

What’s in it for you?

• A competitive basic Salary

• Paid membership for CTSI

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Charlotte Barnett @ charlotte.barnett@capita.co.uk

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.