Job Background/Context:

TPU is part of the OTBRC group which in turn is part of the Citigroup Enterprise O&T division.

 OTBRC Controls and Governance is expanding and enhancing its operating model.  A key priority for the team is to help strengthen Citi’s Third Party Management framework and program. Integral to this new framework is establishing, supporting and managing the Third Party Utility (TPU), responsible for delivering standardized Citi-wide third party management processes. 

The TPU provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes and operating procedures in order to execute robust risk management activities throughout the third-party management life cycle.

Job Purpose:

The TPU Program Governance Analyst will be responsible to Assist with TPU hiring efforts to forecast and monitor hiring globally, inclusive of working with TPU managers to identify hiring forecasts and updates to applicable finance system

Key Responsibilities:

Aggregate data from multiple systems and sources to provide performance management scorecards and other metrics related to Citi’s third-party risk portfolio, including reporting by:

• Third-party relationship level
• Third-party level
• Risk management process
• Sector and Region
• Citi business

Interpret data and metrics to produce valuable insight to the overall health of third-party relationships, identifying potential risks, trends, and improvement opportunities Review and strategically analyze data providing credible challenges to, and robust quality checks of, such results where they appear erroneous or exceptional Develop long-term, strategic reporting solutions that generate consistent outputs using automation methodologies to improve report creation cycle times whilst reducing manual processing and the potential for human error Responsible to ensure data quality and standardization, and to support data retention plans within the TPU Liaise with Third Party Officers (TPOs) in Citi businesses, as well as Sector and Regional Risk teams as necessary Summarize and monitor BAO Support dashboard results Develop ad hoc senior management presentations and reports Participate in continuous improvement activities Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head. Support Third Party Management governance committees, as required Support the TPU Global Program Manager to execute TPU’s strategic objectives at a site level while promoting consistency globally.

Skills:

• Strong organization skills, with proven ability to successfully manage multiple priorities
• Detail oriented, with strong problem solving and analytical skills
• Ability to understand complex data and condense into key themes, with prior experience producing accurate and detailed analysis / reporting, including preparation of recommendations for management
• Ability to generate succinct and meaningful communications and presentations for senior management, as needed
• Excellent communication skills and fluent in English (both written and verbal)
• Proficient in MS Office applications, with an advanced skill level in MS SharePoint (strong experience with SharePoint designer, developing solutions)
  • Advanced knowledge in Excel how to create and write VBA, SQL and develop macros
  • Advanced knowledge in Access how to create and write VBA, SQL and develop macros
  • Experience with Business Intelligence tools
• Ability to develop customized solutions and manage interim tools (VBA programming essential with MS SharePoint and SQL development experience)

Competencies:

• Conveys a sense of urgency, with the ability to thrive in a fast-paced, high-energy work environment, with proven ability to meet tight deadlines
• Drives issues to closure, persists despite obstacles and opposition.
• Well organized when working under pressure
• Ability to work and thrive in a flexible matrix organization with focus on networking
• Ability to liaise and network with key business stakeholder

Knowledge/Experience:

• Preferred 6+ years of relevant experience in finance, MIS reporting and / or third-party management

Qualifications:

• Bachelor’s degree required