TUI Group is the world’s number one integrated tourism business. Enablers is a global team within TUI technology responsible for the effective delivery of IT capabilities that support our product teams building a world-class global digital travel experience using APIs, cloud & on-premises platforms and DevOps methodologies. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

We are looking for a talented and dedicated leader to join the newly formed Enablers technology organisation which provides solutions, consultancy, education and guidance from getting started to running in the cloud (through the creation of cloud native, cost effective, reliable and secure solutions), as well as operational excellence on transient on-premises solutions being transitioned to cloud.

Technology Team Lead is a key role within in the domain and is responsible for a leadership of one cross-functional team and for the delivery of business value in line with business needs and TUI’s strategy. You need a strong track record of genuine delivery accountability in agile environments hands on delivery experience combined with successfully managing multiple initiatives and stakeholders in various situations.
WHAT YOU WILL BE DOING:

• As a Technology Team Lead, your role will see you tackling multiple challenges and working closely with the Product Owner and with a varied set of stakeholders in various situations every day.
• You will need to have an awareness of a range of technologies along with the ability to understand architecture and design of digital systems to effectively lead and support a team of varied on premise engineers transitioning to cloud roles, such as (and hence including) cloud engineers, cloud architects, cloud security architects, cloud analysts and other technology professionals.
• In your role, one of your key responsibilities is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together and feeling engaged and supported. You will act as a servant leader and enabler for your team, helping to develop and maintain delivery plans, timescales, resource requirements, key deliverables/milestones, risks and progress. You will take responsibility for expansion and further development of agility within your area and the domain.
• You will focus on helping your team to self-organise, and to keep increasing its capabilities and autonomy.
• You will identify and actively manage impediments, assuring transparent communication on the progress, the impediments & solutions. You will excel at identifying, de-escalating and resolving conflicts within and between teams. In collaboration with the Head of Technology, you will also plan and manage costs of your team and pro-actively look for efficiencies and motivate your team to achieve the Objectives and Key Results (OKRs) agreed for your team/pod and the strategic results for the Enablers as a whole. Where relevant, you will also take responsibility for prioritisation of work within technical teams.
• You will be responsible (dependent on market jurisdiction rules) for identification and recruitment of new talent into your team, coaching and mentoring existing and new team members and supporting their career development. You will focus on creating a culture of technical excellence, innovation, learning and continuous improvement.
• Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.

WHAT WE ARE LOOKING FOR
•    Passionate about and strong knowledge of agile delivery practices, delivering business value and driving continuous improvement
•    Proven track record in delivering on-premises infrastructure provisioning and management services, as well as self-service and automation services, along with acquiring availability, reliability and continuity of data centre assets, in a cost effective and secure manner. You’ll have a history and/or strong interest on the operational excellence of the services under your responsibility, the transition of such services towards cloud-based technologies and the transformation of your team towards the offering of cloud enablement services.
•    You are expected to have expertise around data centre infrastructure, including ownership of both physical and virtual servers, plus a multitude of on-premises centered solutions such as patching (such as WSUS, Ivanti, Satellite, SCCM or others), storage, backup, data protection, disaster recovery, transient databases and tooling for self-service and automation. You are expected to be fascinated by all areas of knowledge of cloud platforms and highly interested on methods to transition to cloud infrastructure. 
•    Mastery of moderation, presentation, visualisation techniques and feedback methods with good influencing skills and the ability to make yourself understood to a wide range of staff including near shore/off shore colleagues or external partners
•    Recognise that psychological safety is one of the key factors in creating high performing teams and organisations
•    High standard of professional integrity and trustworthiness
•    A true believer that autonomy, empowerment and accountability should be in the teams
•    Experience in leading and coaching others in an international environment. 
•    Loves developing and growing people and has a strong track record doing it
•    Great communicator, facilitator and influencer comfortable working with a variety of technology and business stakeholders 
•    Able to understand technical concepts and communicate to technical and non-technical audiences
•    Open minded, inquisitive, life-long learner
•    Comfortable with ambiguity, highly autonomous.
•    Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do. 

About our offer

• Competitive salary
• Pension scheme, life assurance and options to buy shares
• Generous holiday entitlement & holiday discounts
• Forward thinking ways of working
• TUI time off, purchase of additional holiday entitlement
• Excellent rates with foreign exchange and discounts with retailers

TUI Group’s vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

TUI Group is the leading tourism business with over 70,000 employees internationally, across more than 100 countries. The Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with more than 150 aircraft, over 380 hotels, twelve cruise liners and countless incoming agencies in all major holiday destinations around the globe.