ABOUT THE JOB

We are looking for a talented and dedicated leader to join the newly formed Enablers technology organisation which provides solutions, consultancy, education and guidance from getting started to running in the cloud (through the creation of cloud native, cost effective, reliable and secure solutions), as well as operational excellence on transient on-premises solutions being transitioned to cloud. 

Technology Team Lead is a key role within in the domain and is responsible for a leadership of one cross-functional team and for the delivery of business value in line with business needs and TUI’s strategy. You need a strong track record of genuine delivery accountability in agile environments hands on delivery experience combined with successfully managing multiple initiatives and stakeholders in various situations.
 

• As a Technology Team Lead, your role will see you tackling multiple challenges and working closely with the Product Owner and with a varied set of stakeholders in various situations every day. You’ll need to be resilient, innovative and engaging in your practices to guide your team to provide technology solutions that result in the best possible digital experiences for our customers.
• You will need to have an awareness of a range of technologies along with the ability to understand
• architecture and design of digital systems to effectively lead and support a team of cloud engineers, cloud architects, cloud security architects, cloud analysts, existing on-premise roles transitioning to cloud roles and other technology professionals.
• In your role, one of your key responsibilities is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together and feeling engaged and supported. You will act as a servant leader and enabler for your team, helping to develop and maintain delivery plans, timescales, resource requirements, key deliverables/milestones, risks and progress. You will take responsibility for expansion and further development of agility within your area and the domain. You will focus on helping your team to self-organise, and to keep increasing its capabilities and autonomy.
• You will identify and actively manage impediments, assuring transparent communication on the progress, the impediments & solutions. You will excel at identifying, de-escalating and resolving conflicts within and between teams. In collaboration with the Head of Technology, you will also plan and manage costs of your team and pro-actively look for efficiencies and motivate your team to achieve the Objectives and Key Results (OKRs) agreed for your team/pod and the strategic results for the Enablers as a whole. Where relevant, you will also take responsibility for prioritisation of work within technical teams.
• You will be responsible (dependent on market jurisdiction rules) for identification and recruitment of new talent into your team, coaching and mentoring existing and new team members and supporting their career development. You will focus on creating a culture of technical excellence, innovation, learning and continuous improvement.

ABOUT YOU

• Passionate about and strong knowledge of agile delivery practices, delivering business value and driving continuous improvement
• Proven track record in delivering cloud enablement services to customer teams, supporting them in their adoption of the AWS (or other) cloud platform, with a strong focus on platform provisioning and configuration, onboarding and consultation, well-architected, operational health, platform security, FinOps services and education & training.
• You are expected to have expertise through all areas of knowledge of cloud platforms, as you lead your team into continuously innovating, extending and co-building new solutions with customers. You’ll have particular know-how and interest over an initial set of products comprised of the security controls such as Security Hub & Guard Duty, benchmarking and reporting toolsets (e.g. AWS Config, Spotfire), integration with the Security Operations Centre (SOC), data & region compliance and security related service catalogue items.
• Mastery of moderation, presentation, visualisation techniques and feedback methods with good influencing skills and the ability to make yourself understood to a wide range of staff including near shore/off shore colleagues or external partners
• Recognise that psychological safety is one of the key factors in creating high performing teams and organisations
• A true believer that autonomy, empowerment and accountability should be in the teams
• Experience in leading and coaching others in an international environment. 
• Loves developing and growing people and has a strong track record doing it
• Great communicator, facilitator and influencer comfortable working with a variety of technology and business stakeholders 
• Able to understand technical concepts and communicate to technical and non-technical audiences
• Comfortable with ambiguity, highly autonomous.
• Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do. 

ABOUT OUR OFFER
•    Employment with the world’s leading tourism group
•    Working with international colleagues having various backgrounds, skillsets and knowledge
•    Attractive compensation package (e.g. pension scheme) and 30 days of paid vacation per year
•    Generous holiday entitlement & holiday discounts
•    Flexible working environment
•    International career and development opportunities