About the job

Summary

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.

The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.

Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders.

This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.

Our work is guided by these principles:

• we put user needs first

• we value delivery and outcomes over process

• we work in the open

Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.

We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

You can keep up-to-date with our work on the Home Office DDaT blog.

Job description

We are looking to recruit a Technology Delivery Manager to join our strategic Platform to lead our portfolio of platform related products and tools. Its an exciting time in our Platform Delivery team - you'll be at the fore front of cloud platform technologies, utilising the latest AWS products.

As a Technology Delivery Manager you will be responsible for a single delivery team working to deliver shippable products within agreed timescales, to cost and quality standards.

You will form a partnership with a Product Manager in order to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary.

As a Technology Delivery Manager you will be expected to work with flexibility, selecting and applying appropriate delivery techniques as required, based on your delivery experience.

You will be responsible for getting the best out of the team, providing support, and protecting them from external influences/distractions that may affect successful delivery.

You will work with partners and colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. As part of the DDaT community, you will contribute to communities of practice to absorb and share knowledge and help to set good practice and standards.

Applications for part-time working will be considered, subject to the needs of the business.

Recruitment and Retention Allowance

This post is eligible for a DDaT Recruitment and Retention Allowance (RRA). Successful candidates with exceptional skills and experience may apply for a RRA up to a maximum of £8,300. This allowance is subject to an initial review within 6 months of taking up the post and thereafter an annual review in line with departmental priorities. Please note that the amount of RRA could be reduced or withdrawn at any time.

Responsibilities

Essential Criteria

You’ll have a demonstrable passion for delivery with the following skills or strong experience in:

• Creating and maintaining a team plan that highlights EPIC forecasts/estimates and confidence levels.

• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.

• Using people management skills to set individuals up for success and help create an effective SCRUM team environment.

• Using metrics, previous experience and retrospectives to identify, understand and improve delivery performance challenges.

• Adapting approaches to different phases of the delivery lifecycle.

• Managing commercial supplier relationships when necessary.

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:

Strategy and Architecture

• Business Strategy and Planning

o Financial and Commercial Management – level 3

o Continuous Improvement – level 3

o Business Risk Management (BURM) – level 3

Change and Transformation

• Business Change Implementation

o Project Management (PRMG) – level 3

Skills and Quality

• Quality and Conformance

o Quality Management (QUMG) – level 3

Relationships and Engagement

• Stakeholder Management

o Relationship Management (RLMT) – level 3

Desirable Criteria

Ideally you will also have the following skills or some experience in:

• Stakeholder engagement within a complicated, high pressure environment.

• Understanding what good governance looks like and how to implement improvements.

• Balancing multiple priorities and dealing with ambiguity.

• Acting as the Delivery Manager for a delivery team through a complete delivery lifecycle (prepare, deliver, improve) interest in AWS platform knowledge.

Please note: if you are currently an agency member of  staff working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.