Technical Support Engineer
 

Do you enjoy being part of a team that provides high-quality chemical services for our customers?
 

Do you enjoy solving interesting and complex problems?
 

Join our Upstream Chemicals Team
 

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team plays an essential role in ensuring the safe delivery of chemicals needed for our customers operations.
 

Look after our customers in the Gulf of Mexico
 

As a Technical Support Engineer, you will be providing a vital service by implementing, monitoring, and evaluating chemical treating systems. You will take ownership of sites and ensure they have the service needed to operate in a safe and compliant manner. You will be supporting our customers needs across the Gulf of Mexico.
 

As a Technical Support Engineer, you will be responsible for:
 

• Providing support to our customers for our product segments, technical selling and  key field product applications

• Investigating unusual or unsatisfactory product performance to determine root cause and preventative action

• Diagnosing production system issues and supporting customer through to successful resolution

• Visiting customers with sales and engineering representatives to deliver technical presentations

• Leading and conducting new business field surveys, associated product qualification analyses and new program transitions

• Troubleshooting production issues and providing technical support for facility and flow diagnostics

Fuel your passion
 

To be successful in this role you will:
 

• Have Bachelor’s degree in related field and 3 years of oilfield experience

• Be a motivated self-starter, proactively taking initiative to lead and solve problems with technical and analytical skills

• Demonstrate an aptitude for building and maintaining trusted relationships with customers

• Have a solid awareness of Health, Safety and Environmental compliance and potential risks

• Have the ability to develop and mentor small technical teams

• Have excellent verbal and written skills required for report creation for customers and internal teams

• Be willing to work in an variety of environments, including off-shore facilities on a rotational schedule

• Be available for on call outside of normal business hours

• As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for Covid-19 prior to beginning work.

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

• Working remotely from home or any other work location when not at a customer off-shore location

• This role is working with our customers off-shore in locations across the world. When onsite, you will have the flexibility to work in line with customer working patterns. When projects or schedules are complete, we offer you the opportunity to take extended leave before you take on your next project or schedule

• This role is a shift based working pattern. Please talk to us about the specific working patterns available when you apply

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us
 

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
 

Join Us
 

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
 

About Us:With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.