We are looking for an experienced Technical Specialist Teams / Modern Work (TS), covering CEE Multicountry and Romania.

Microsoft TSs main goal is to win the technical decision of customers to purchase and use our technology.  You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of Microsoft 365 and Surface.  TSs are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for sales people to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Teams, Surface and OEM Meeting/Calling devices sales/usage targets in your accounts.  Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies. 

Responsibilities

The ideal candidate should be able to:

Solution Design & Proof for Teams: Demonstrates, oversees demonstrations, presents and applies architecture patterns, proves capabilities and integration into customer environment, and drives cross-workload support for Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva solutions. Coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer needs.

Build Strategy for Teams: Contributes to Microsoft Teams Calling, Meetings, devices strategy development, shapes strategic win plan and tailors Microsoft messaging to audience for opportunities. Captures core competitive knowledge and delivers it back to product and engineering teams to enhance team capabilities and develop compete strategies for Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva and develops compete strategies for customers.

Scale Teams Customer Engagements:. Engages with and reaches out to customers proactively and independently, searches for and uses Microsoft Teams customer references. Builds credibility with customers as a trusted advisor for Microsoft Teams Calling, Meetings, and devices, remediates blockers by conveying impact to product teams, and leads and ensures technical wins for Microsoft Teams and adjacent technologies such as Viva.

Education & Thought Leadership for Teams: Builds own readiness plan to gain expertise in Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva solutions while acting as a mentor for Microsoft Teams Calling, Meetings, devices, along with integration of other Microsoft products and services into Teams. Demonstrates Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva capabilities and products to increase virtual teams’ understanding of Teams and the new opportunities.

Scale Through Partners: Engages in partner sell-with scenarios and supports partner technical capacity. 

Qualifications

The candidate should ideally have strong years experience in enterprise IT enivornment in technology roles, building and supporting Modern Work or similar cloud based solutions. Candidate should ideally also bring strong cloud foundations, especially with identity and overall Microsoft 365 architecture.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.