Minimum qualifications:

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

5 years of experience in technical project management, stakeholder management, professional services, solution engineering, application engineering or technical consulting.

1 year of experience in technical leadership, technical troubleshooting, and writing code in programming languages.

Experience working with or on embedded software.

Preferred qualifications:

Master’s degree in Engineering, Computer Science, Business, or a related field.

2 years of experience with customer interface and support.

Experience with cross-functional teams including product management, chip architecture, and embedded software.

Experience bridging customer requirements with an internal plan of record, identifying gaps in requirement, and proposing solutions to mitigate these gaps.

Experience with cross-functional teams including product management, chip architecture, or embedded software.

About the job

In this role, you will provide software support to internal Google customers. This includes technical support throughout all phases of the design cycle by helping customers adapt chipset/software stack into their product design and working through integration and production issues and ensure smooth product launch.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

Collaborate and support Google partner teams with understanding, integrating, customizing, building, and bringing up software on devices. 

Manage all technical aspects of the product cycle with internal customers, including creating high-quality presentations, delivering technical deep-dive sessions and hosting software workshops. 

Ensure the cross-functional engagements have a clear path to launch, and drive internal stakeholder for the on-time launch in the end product.

Organize and deliver core technical solutions to fill gaps with existing software.

Develop and maintain software support documentation and technical marketing collateral such as white papers, blogs, tutorials, and demos.