Minimum qualifications:

Bachelor's degree in Computer Science, Mathematics, Engineering, related technical field or equivalent practical experience.

Experience working with one or more of the following programming languages/systems: Python, MySQL, Bash, JavaScript, and/or HTML5/CSS3.

Experience with Linux/Unix.

Experience in delivering technical solutions to business challenges in a work environment.

Preferred qualifications:

Experience troubleshooting hardware and software issues in an operational environment.

Knowledge of photography hardware and/or software.

Knowledge of networking and electronics.

Ability to deliver compelling narratives.

About the job

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

We digitize content for Google Book Search, Google Arts and Culture, YouTube, Google Cloud and Google Health, to bring information to users, and to support Machine Learning development for more available, accurate healthcare. We plan, set up, and manage industrial-scale facilities, using custom-built equipment and software.

You will work with a multitude of internal and external partners to create assets that users can interact with on various Google properties. In this role, you will plan, set up and manage industrial-scale facilities dedicated to digitizing physical objects, and develop and manage high-volume processes for moving them between our scan centers and partners.

You will build and maintain custom software and hardware solutions used for digitization of various materials, automate and develop tools used by the operations team and provide in-depth analysis and insight into technical issues and opportunities. You will be directly involved in a number of high profile launches that have strategic importance for Google.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

Design, implement, test, and launch internal tools for gTech Digitization Services.

Maintain existing tools and hardware infrastructure in Book Scanning Operations and work with the regional technicians team.

Develop internal databases, reports, and tools to support operations.

Analyze work processes to determine inefficiencies and opportunities for automation.

Collaborate with a global team of Support Engineers, Software Developers and Operations staff to support a wide range of projects beyond book scanning.