The Wallet team is seeking a Technical Project Manager to handle the development and integration of new transit operators, card issuers, loyalty programs, mobile tickets and access partners for the Apple Pay platform. This is a role that works cross functionally with Business Development leads, Apple Pay Engineering, Operations and Product Marketing. As well as with Payment Networks, Acquirers, integrators and software/hardware vendors to help define and deliver a wide variety of exiting Wallet solutions.We're seeking a “hybrid” product/project professional and provide key Subject Matter Expertise to the initial engagement with new Wallet partners. 

The candidate will also be commercially astute in positioning complex technologies to senior business audiences. Experience in payment processing, mobile payments, electronic commerce, NFC ecosystem and applications is ideal. A working understanding of EMV processing, contactless and NFC payments, e-commerce, fraud detection and prevention as well as general payments from an Issuer’s perspective are required. Direct experience in implementing mobile NFC and/or e-commerce projects with Issuers is also required. The potential to thrive in a high-paced, start up-like environment while enjoying being involved from the beginning to the finish of a new Apple Pay and Wallet project is a must have quality. Organisational and project management skills are also key.

Key Qualifications

• We are seeking a product/technical professional that doubles as a go-to person for external partners with successful project and partner management experience.
• Strong product background in payments over and above excellent project delivery/execution experience.
• Direct experience working with external partners on cross channel initiatives and new technologies is desirable.
• Understanding of network tokenisation standards, NFC and EMV contactless, 3-D Secure rails and mobile applications is beneficial.

Description

Help formulate and coordinate the requirements and onboarding plans including identifying scope, solution definition for physical terminals or in app payment architecture, testing plans and post launch operational processes.Support existing partners with issue identification and resolution.Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems.

Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed.Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation.Participate in external meetings to understand and evaluate partner capabilities and risks. Ensure risks are identified and mitigated.Prioritise multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management will guide success in this role.

Education & Experience

Degree education in relevant field desirable but candidates from all education backgrounds are encouraged to apply.

Additional Requirements

• This role is full time and is located in our London office and will report into the London team as well as matrix into the Global Programme Management team based in Cupertino.
• European and international travel is required.