Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.   
Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!

Responsibilities

The Technical Delivery Manager (TDM) is a people manager within our Industry Solutions Domain aligned organization accountable for leading a team of individual contributors who serve as deep technical Consultants for our Customers.  The TDM delivers success by understanding our customers goals to drive successful consulting delivery execution through team preparedness, precision delivery, overall utilization, and high customer/partner satisfaction, while modeling, coaching, and caring for their team.
 
Key Responsibilities:

Technical Delivery- Understands customer requirements and constraints through customer engagement and coaches his/her team through all aspects of delivery, and pre-sales if appropriate, to deliver successful customer outcomes. Participates in workforce capacity planning and hiring, aligned to business need.

Readiness- Supports company tech intensity priority by readying themselves and their team to achieve the relevant certification(s) and accreditation(s) in alignment with domain leadership team objectives, industry, and business needs.

Operational Excellence- Drive’s customer focused operational excellence through adherence to processes, procedures, and compliance requirements.

Change Management- Understands, communicates, and helps land the business strategy of supported domain(s).

Managerial & Leadership- Adheres to the Model, Coach, Care framework and Leadership Principles to attract, develop, and retain talent, deliver results through teamwork as One Microsoft, role model Microsoft values and commits to performance management.

Qualifications

Required/Minimum Qualifications

· Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 10 + years leadership experience in relevant area of business

o OR equivalent experience.

· 6+ years team leadership or people management experience.

Additional or Preferred Qualifications

· 12+ years leadership experience in relevant area of business.

· 8+ years team leadership or people management experience.

· Technical certifications based on domain (e.g., Azure, SharePoint).

· Project Management certification (e.g., PMP, Scrum).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.