Job Description:

The Team

The Enterprise Technology Learning & Development Operations team supports both the Strategic and the Talent and Learning BU Specific Training initiatives for Technology associates across the Firm.  We provide Learning Experience Paths for associates as well as Data and Analysis of Learning Goals for Sr. Leadership.  This role is integral in creating a seamless experience for Technology Learners and Managers as they seek to grow their skills and understand their progress in Learning.

As a Technical and Reporting Specialist you are responsible for Learning Management System (LMS) administration and reporting. You will leverage your knowledge of learning platforms and data analytics to provide and support dynamic learning experiences and data solutions for Enterprise Technology.  

The Expertise and Skills You Bring

• Bachelor’s degree

• 2+ years of experience coordinating sophisticated programs, events, and projects

• 2+ years of experience with a learning management system (LMS)

• 2+ years of experience crafting digital reporting in BI tools (Tableau, Power BI, Qlik, DOMO etc.)

• 2+ years of proven experience with translating large datasets to digital output

• Intermediate/Advanced knowledge & experience with SQL and good understanding of Data warehousing and Relational database concepts & technologies

• Ability to establish rapport with senior leaders, managers, and business partners

• Ability to work and collaborate in globally dispersed organization

• Strong desire to learn and develop additional skills and expertise overtime, as well as drive process improvement

• Strong analytical, presentation and leadership skills

The Value you Deliver

• Provide consulting services to Technology Learning and Development in support of SumTotal, Fidelity’s Learning Management System (LMS), to ensure the most efficient and effective data input and retrieval. This includes gaining an understanding of the customer’s needs and leveraging knowledge of SumTotal to recommend a solution.

• Participate in helping to build a Data Drivem Culture

• Support the Technology Learning and Development Learning Experience team on platforms and technical specifications that will improve integration with the LMS and Fidelity's technology environment.

• Work closely with Talent & Learning Partners and Program Managers to deliver data and insights to support the development of technologists.

Certifications:

Company Overview

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning and growth so you can build the career you’ve always imagined. We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.

Fidelity will continue to keep the safety of associates and customers as our top priority and this will never change. As the pandemic evolves and Federal, State, and Local regulations emerge, it has become clear that knowing the vaccination status of all associates is critical to our safety efforts.

Therefore, Fidelity will require all candidates to disclose their COVID-19 vaccination status during the hiring process, and if vaccinated, provide proof of vaccine.

This is not a requirement to be vaccinated. It is a requirement to report vaccination status and, if vaccinated, provide proof.