JOB SCOPE

The Systems Engineer III will play an integral part in the development, and implementation of enterprise-wide virtual infrastructure to support production Voice applications and customer-facing environments.

DUTIES AND RESPONSIBILITIES

• Responsible for effectively coordinating with internal/external departments to review existing integration capabilities, proposed solution designs for feasibility, and provide timely execution and implementation of virtual systems supporting Voice applications.
• Deploy, support and maintain new and existing Voice infrastructure including compute, system virtualization, tools, and storage.
• Conducts and participate in infrastructure design sessions with senior engineers and architects to ensure deployment success
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
• Collaborates to creates configuration designs for design and implementation of various virtual Voice environments
• Monitors and assists in managing virtual systems, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources
• Ability to script system processes through various coding languages; Python and CLI
• Reviews new development tools, application frameworks and testing tools for functionality /
• Provides 'tier level' support to resolve Voice system issues after normal business hours
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage
• Documents systems configurations, upgrades, and performance statistics
• Applicant must be able to participate effectively on team and enterprise project, as well a quickly learn the technical and business working environment through initiative and direction from senior staff and/or peers.
• Candidate must be available for occasional evening/weekend system maintenance and troubleshooting.
• Senior level experience with Compute in a Cloud Environment using Rack Mount and Blade Servers, as well with deploying VMware products and tools
• Experience with large scale virtual server deployments as well as Unix and RHEL systems administration
• Perform other duties as requested by