Driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business – in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit. Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills.

We have openings in our franchise branch, operated by a local business person trading under the McDonald’s name. What does this mean for you? One of the many perks is a tighter working community! Refer to additional information for more details.

Some of the benefits of working with us are: a free meal every shift you work, fortnightly pay, progression opportunities; world class training; pension and private health care after 3 year’s service.

Position Requirements

Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers. You'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with both internal and external customers, creating positive experiences. Having the ability to be productive and thrive under pressurised conditions is key.

Position Attributes

• Naturally friendly, courteous, accommodating behaviours and the ability to use initiative in testing situations.
• Effective communication skills such as active listening, face-to-face verbal communication and eye contact are a must.
• We place lots of emphasis on understanding the importance of maintaining high standards of quality, service and cleanliness.
• Maintaining positivity and high energy levels whilst working both efficiently and productively is essential.

We also have high expectations on smart and clean appearances.