Responsibilities

• Developing strong business relationships with key internal stakeholders in WWDD and our Customer Experience & Success (Support & CS, CSU) partners to clearly understand their business goals, current and future contracting strategies.
• Devising and driving strategic projects, most notably the scale and optimization of contracts and contracting empowerments and approvals. This role will both lead WWDD programs and play a critical role as stakeholder in/to CE&S programs impacting WWDD and services contracting.
• Delivering value through structured program principles; the iron triangle of scope/schedule/budget, risk management and reporting.
• Persona and stakeholder mapping. Important given the course of evolution underway between CE&S and WW Deal Desk.
• WW Deal Desk representative in organizational policy, process, governance and systems design discussions.
• Identifying, prioritizing and driving commercial process optimization and standardization for scale
• Change management lead and SME for contracting initiatives impacting both WW Deal Desk and CE&S, where applicable.
• Engaging with internal stakeholders to prioritize and source projects/initiatives as well as capacity as needed. Managing or co-managing hygiene of SCC backlog.

Qualifications

• Demonstrable experience of working within Services Support) or in other commercial contracting organizations; legal, contracting, offerings, pricing, strategy.
• Program Management experience; proven ability to drive programs from ideation to design, build, launch, to operate.
• Strong strategic leadership, storytelling and analytical skills, including ability to assess critical risks and trade-offs.
• Demonstrated flexibility - willing to fill in the gaps rather than relying on others where necessary.
• Demonstrated ability to seamlessly manage across disciplines; sales, engineering, compliance, BI, legal and others.
• Strong competency in Microsoft Office. Should go without saying. 
• Bachelor’s degree in Business, Finance or related discipline.
• Microsoft Services – Consulting, Support or CSE presales or contracting experience preferred.
• Creative and innovative thinking preferred. We want someone compelled to think around corners and challenge the status quo.
• Abiliy to work across different time zones and teams within EMEA.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.