Job summary
Grocery is a fast growing multi-billion dollar business that spans across entire India and is estimated for exponential growth year on year. Our vision is to be the largest and most loved Grocery service in the country across both online and offline players.

Why this team?
Think about what Amazon can do if it can empower sellers to sell Grocery on Amazon just like how 1P would do at scale while growing exponentially. Think about what would it could take to build an end-to-end system like this – inventory, catalog, pricing, promotions, order fulfillment and so on. Now think about you being that support engineer who helps us achieve the scale and vision! Sounds exciting? Let us connect.

Key job responsibilities
Support engineers in this team will be responsible for a wide range of responsibilities:
* Work with tier-1 systems and make code changes to launch new nodes.
* Manage configuration across various tools and scripts to light up offers in new nodes.
* Find automation opportunities for repetitive manual tasks.
* Tag team with SDEs and QAs in the team to get a better grasp of the end to end system.
* Run production releases and change management.

BASIC QUALIFICATIONS

• 1+ year of development or technical support experience
• Experience troubleshooting and debugging technical systems
• Experience scripting in modern program languages

PREFERRED QUALIFICATIONS

· Automate select systems administration tasks through creation and maintenance of scripts and tools
· Automate various system configuration and maintenance tasks
· Troubleshoot Application issues
· Effective escalation of same to mid and senior level engineering teams for full resolution
· Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.