Our finance function operates at the heart of ASOS. Say goodbye to preconceptions of bean-counters and hello to a multi-functional, business facing department. Our finance team controls the cash within the business and also provides support to the business to help it make decisions to - Lead us to being a global online fashion destination. The finance team is very well respected and recognised here at ASOS. The function plays a huge role in our company performance and they are full of ideas to take that even further with a growing and dynamic team.

Support Analyst (Dynamics 365)

ASOS Technology is going through an exciting period of transition and major investment. – this includes several strategic programmes to deliver the amazing technology and business solutions to support our ambitious global growth plans.

The Finance Platform Team is evolving to support substantial business growth with exciting plans for the future. The team is an increasingly important element of Tech as key business partners for Finance ensuring disciplined evolution, data integrity, process efficiency and control across our business & financial applications, while striving to provide our wide customer base with an excellent service.

We are continuously supporting business change, exploring innovative solutions to finance requirements, and restlessly identifying improvements to existing controls, systems, and processes to ensure maximum potential and benefit.

This role reports into the Support Manager specifically working on a variety of business / financial systems and projects.  As a Solution Analyst you'll be responsible for investigating, diagnosing, and resolving user's system issues via SeviceNow or in person.  The role will require you to explain solutions to the users with clarity and a high level of confidence

What you will be doing:

• Provide support and actively manage the resolution and communications of the incidents raised daily via SeviceNow (ticket logging system).
• Assist the FinSys team with data integrity reconciliations between target and source systems.
• Maintains awareness of issues and incidents and takes steps to escalate and isolate the root cause.
• Provides ad-hoc service support to the FinSys team and wider Finance community.
• Complete routine data updates of the financial systems to a high-quality standard.
• Assist with the documentation of accounting, process, control environment and system requirements of key projects affecting finance and reporting
• Assist with the interim and year end audits.
• Execute and complete incident remediation tasks under the guidance of Senior Finance Systems Analysts.
• To Provide ad-hoc training to users
• Ensure all daily activities and monitoring is performed and communicated

What you will need:

• Experience of supporting an ERP system (modules, P2P, O2C, GL, PMA), preferable Dynamics 365 Finance & Operations (D365FO)
• Advanced systems skills, including Excel, SQL, VBA and ideally exposure to one or more of the following systems:  ReconArt, P2P, Micro strategy, Oracle, Concur
• Ability to work in a fast-paced environment and adapt to rapid change.
• Ability to grasp complex systems and implement practical solutions
• Analytical mind with good problem-solving skills
• Organisational skills – ability to organise & work to tight deadlines
• Excellent written and oral communication skills

What can we offer you?

• Competitive salary, pension, and private medical care scheme
• Performance related bonus
• Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
• 25 days paid annual leave + an extra day for your birthday
• Employee discount (excellent savings off ASOS items across our full range)
• Tech Develops - our internal tech focussed skills development programme to focus on your personal growth as a technologist
• Opportunity to represent ASOS at industry leading events
• Opportunity to help shape and drive our DE&I initiatives in Tech (like our WIT movement and Diversity mentoring in Tech)
• Opportunity to make an impact from day one and work with the latest in cutting edge of technology

We are all equal! We’re committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.