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Supplier Quality Engineer provides strategic and tactical support to Manufacturing by executing quality activities; such as:  advanced quality planning to support High Performance Product Development (HPPD) process, Supplier development activities, Corrective Actions, and reporting to maintain and improve customer satisfaction, eliminate errors and improve efficiency.  As a result, the Procurement Team depends on the Supplier Quality Engineer to be fully engaged with the global supply base to ensure that all direct purchased materials meet all performance specification requirements and do so over time to eliminate line downs, recalls, or other quality failures resulting in customer dissatisfaction.

Job Accountabilities and Performance Criteria

Tactical Supplier Quality:  65%

Independently, and in collaboration with assigned suppliers within the global supply base, process and execute quality activities.  Maintain effective business communications/relationships with suppliers and internal customers to understand any quality impacts to production to proactively disseminate relevant information to all stakeholders and meet customer expectations and business requirements.  Demonstrated behaviors should include the ability to effectively:

• Serve as a consultative resource and collaborative partner to both customers and suppliers to ensure all needs and expectations are understood and addressed
• Process PPAP submissions to enable timely new product shipments
• Handle tactical quality issues with assigned suppliers
• Review Corrective Action submissions to verify root cause analysis is complete and measures are taken to eliminate future reoccurrence
• Respond to customer inquiries in a timely, accurate and consultative manner
• Conduct supplier quality performance analysis and proactively provide insightful information to the Buyer’s desk plan and the category team
• Analyze and evaluate supplier PPM performance to provide optimal solution and/or recommendations for improvement
• Provided quality performance data as required to enable the assessment of past performance, ensure continued efficiency and identify continuous improvement opportunities

Factory Support:  20%

Independently, and or in collaboration with others, exercise functional knowledge to effectively and efficiently execute business processes that ensure the support of ongoing production and supplier communications.  Passionately lead fellow employees by communicating the vision, engaging employees and empowering them to become change agents who are prepared and able to successfully lead the organization forward to embrace the future. Demonstrated behaviors should include the ability to effectively:

• Support Manufacturing by performing and/or coordinating the initial sort and/or inspection of suspect parts to maintain production goals
• Issue Corrective Actions to suppliers for identified discrepant materials to ensure suppliers are notified of the issue and root cause analysis can be completed
• Focus on people and inspire trust by not just doing things right, but by doing the right things
• Inspire and motivate people by living out the organization’s vision in their everyday business encounters
• Demonstrate Influential Leadership:
  • Incite action across the entire value stream by mastering the skills of communication and motivation tailored to an individual person
  • Create an atmosphere where people have enormous desire to follow, are fully committed to the organization’s vision, and achieve well beyond the expected goals

Process Management:  5%

Independently, and or in collaboration with others, exercise functional knowledge to effectively and efficiently execute business processes that ensure the absolute accuracy of system information and supplier communications.  Demonstrated behaviors should include the ability to effectively:

• Document materials rejected due to quality issue to maintain inventory accuracy in MRB
• Verify the materials received correspond to the documentation provided with the shipment
• Interpret engineering drawings, schematic diagrams, or formulas and confers with management or engineering staff to determine quality and reliability standards relative to warranty agreements
• Maintain quality service by following organization standards.

Supplier Development: 5%

As assigned and in collaboration with others, initiate projects, communicate project updates, identify barriers to project success and implement project plans to provide support to the organization’s objectives and supplier development goals.  Demonstrated behaviors should include the ability to effectively:

• Work directly with suppliers. Perform audits against standards and provide analysis and development plans to improve supplier performance.
• Develop processes and systems with suppliers to assure maintenance/continual improvement of quality on current/service products from suppliers.
• Handle tactical quality issues (spills, PPAP, etc) with assigned suppliers
• Develop risk-based scheduling for proactive supplier evaluations.
• Excel in a cross-functional team environment with buyers, category managers, R&D engineers, and current-product site Supplier Quality engineers.

Continuous Process Improvement: 5%

Independently and/or in collaboration with internal and external working partners, define, measure, analyze, improve and control processes, programs and supplier performance to effectively, efficiently and proactively achieve strategic business initiatives and/or key performance indicators.  Demonstrated behaviors should include the ability to effectively:

• Manage projects necessary to execute continuous improvement plans in accordance with the category strategy

Job Competency Requirements

Experience / Professional Credentials:

• 5 + years of experience in a manufacturing, operations, quality engineering environment co-op/intern role is required with 3 + years of experience in engine or engine component manufacturing or assembly is preferred
• ASQ certified Quality Manager, Engineer, or Auditor is preferred
• Lean six sigma Green or Black Belt certification with project experience is preferred

Education Requirements:

• BS/BA in Engineering or a related technical field is required

Subject Matter Knowledge:

• Thorough knowledge of blueprint analysis including GD&T
• Quality concepts:  basic quality tools and problem solving techniques

Baseline Skill Expectations:

Intermediate level skills and demonstrated proficiency requirements include:

• Microsoft Excel, Word and PowerPoint proficiency
• Accuracy
• Time Management
• Accountability
• Team Work and Collaboration
• Interpersonal, written and verbal communication

Beginner level skills and demonstrated proficiency requirements include:

• Supplier Development
• Continuous Improvement

Business Travel Expectations

• This position will require occasional day and/or overnight travel by auto or airplane, up to 20%.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

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