ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Supervisor

Education

High School or GED

Career Level

Manager

Category

Operations

Job Type/ FLSA Status

Salaried Non-exempt

Travel Required

None

Shift Type

Job Description

Responsible for the direct oversight of front-line employees, in close cooperation with Manager(s) as well as cleaning of designated facilities according to Company assignment.

Specific Duties / Essential Job Functions

• The supervisor is responsible for an assigned area or a building.
• Responsible for the direct oversight of front-line employees.
• Responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company and by our Clients
• Responsible for directing and cleaning designated areas within appropriate time-frames.
• Demonstrate exceptional customer service skill
• Manage employee lunches and breaks.
• Maintain communication with Managers to maintain optimum staffing levels, meet client expectations, and coordinate facility operations.
• In close coordination with Manager(s), effectively coach, counsel and discipline employees
• Set positive, professional example for workforce.
• Conduct safety and quality audits.
• Assign tasks to front line team members based on job requirements or special assignments. 
• Inspect all completed work for conformance to ABM and customer standards.
• Train new workers and oversee on-going training of existing employees.
• *Job duties may be modified at any time.

Minimum Requirements

• One year of supervisory experience
• One year of janitorial experience
• Training in the cleaning industry or building management field is preferred.
• Ability to effectively communicate with team members verbally and in writing
• Ability to establish priorities, work independently, and to accomplish objectives
• Ability to handle and resolve problems
• May be required to work overnight shifts and weekends

Physical Demands The physical demands described herein are representative of those that must be 
met by an employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Supervisor may be required to stand and walk for 90% or more of the work shift.

• Supervisor must be able to communicate effectively. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks. 
• Ability to effectively present information, including in written form, and respond to questions from managers and clients
• Required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift.
• Individual may be required to lift 25 pounds or more for up to 1/3 of the work shift.
• Work environment has a moderate to heavy noise level.
• Ability to maintain awareness of physical proximity to potential hazards and avoid such hazards as they may arise