Experience the pride, commitment and shared sense of responsibility

• Lead by example by providing every customer with a warm welcome and exceed all expectations at every opportunity.

• Interact with the children, establishing needs, offering features and benefits and successfully close the sale.

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling.

• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support.

• Complete orders for store and office supplies in line with guidelines and operating budgets.

• Ensures Sales Associates are trained in using the cash register

• Ensures money handling procedures are followed by all Sales Associates

• Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved.

• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.

Do you have what it takes?

• Previous Supervisor experience or proven Sales Associate experience is preferred

• Proven ability to provide great customer experiences that build loyalty and deliver results

• Proven experience in retail is required.

• Be an ambassador for the brand and the values it represents

• Qualified NVQ in Retail or equivalent is advantageous

• Strong organisational, verbal and written communication skills are required

• Computer literacy is an asset

• Experience of working with children is an asset

• Must be able to work flexible hours including evenings and weekends to support the store operations.

• Must be able to lead and supervise staff whilst on shift.

Deliver inspirational retail experiences built on LEGO Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Supervisor for LEGO Brand Retail you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell