You'll become part of our crew and a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. Specific responsibilities that involve serving customers include working behind the counter on the till and being out in the dining areas looking after our customers' needs. During your work experience, you will complete a mixture of on and off the job training. Throughout your work experience you will be supported by the team who will assess your progress and generally support you through the programme.

A franchised restaurant is a restaurant operated by a local business person trading under the McDonald's name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there's no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Position Requirements

Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Work experience is challenging and there is an element of commitment expected from you.

Position Attributes

You'll become confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour should come naturally to you as well as working as part of a team. You will develop effective communication skills such as attentive listening, face-to-face verbal communication and eye contact and you'll begin to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential and finally, your appearance should be smart and clean. But don't worry if you're not all of the above - that's what work experience is all about - developing these key skills.