DESCRIPTION

Job summary
This role will review current state processes, identify root causes, and design solutions to drive down cycle times and improve the employee experience. In this role you will optimize an area of the program to ensure a positive employee and candidate experience, identify opportunities for automation of immigration services and implement them across multiple regions around the world. You will strive toward frustration- free employee and stakeholder experiences as they navigate the ever- changing landscape of immigration, both for today and for the future. The right individual for this role values continuous improvement, automation and simplification, seeking customer feedback, and enjoys growing and designing new programs and capabilities with the employee experience at the forefront.

Key job responsibilities
• Create and design processes to implement and configure immigration tools.
• Continually identify areas of redundancy or no-value add to ensure optimal processes are implemented
• Create future state process flows for global case types that will be automated as Immigration insources services where it makes sense.
• In partnership with leadership team, track and drive prioritization, visibility, and execution of core business initiatives
• Prepare and monitor project plans, coordinating tasks with our different business units and departments and driving awareness and crisp execution against major due dates

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Immigration is looking for a smart, passionate candidate to create new service offerings and consult on product development for the organization. Immigration is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages global immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.

BASIC QUALIFICATIONS

· Bachelor’s degree in a related field (such as HR, business)
· 5-7 years of overall experience with relevant experience in HR, Recruiting, Mobility, Immigration, Tax, or project management

PREFERRED QUALIFICATIONS

· Experience with Case Management systems
· ACES, Lean, Six Sigma or design thinking certification or training


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.