Responsibilities

Customer and Industry Insights 
Acts as a thought leader for synthesizing and combining various and often conflicting business and industry insights across all teams and business units, global best practices, proof points from experience across multiple countries and regions, and broad and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing the most prominent, high-impact, and/or challenging customer accounts.  

Trusted Advisor 
Leverages their subject matter expertise in Microsoft's product landscape, solutions, and strategy to address customer's needs. Partners with internal industry experts (e.g., with industry-solutions executives) to strengthen understanding of the industry. Leverages a deep understanding of their customers to drive and create deep impact, share knowledge with virtual team, and promote customer business perspectives.

Technology Strategy Formulation

Expands Microsoft relationships with large, complex, and/or global customers into strategic partnerships, and leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy, and drives action to bring to fruition. May lead others to provide analyses and architect solutions for a sector or industry. Holds accountability as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy. 
 
Technology Sales: Demand Generation and Orchestrtion 
Develops and drives opportunities based on industry best practices. Presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to identify and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Oversees technical teams for driving opportunities including solution technology units (STUs), customer success units (CSUs), and others as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands. 
 
Differentiated Value Proposition 
Acts as the "virtual Chief Technical Officer (CTO)/Chief Digital Officer (CDO)" or "go-to" person in established, long-term relationships with technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Leverages professional credibility to create extended relationships beyond core customers, advise on solutions, and position Microsoft capabilities to best meet the customer's needs. Orchestrates high-impact innovative solutions (e.g., forward-thinking, flagship) that enable customer business transformations through digital transformation for assigned accounts and drives outcomes that create business value for customers. 

 
Mapping and Account Planning 
Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. 
 
Education and Thought Leadership  
Drives customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer’s digital transformation (DT). Delivers regular (e.g., quarterly or monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage. ​ 

Qualifications

This opportunity will suit an individual with an interest in the telecommunications industry (although deep expertise is not strictly required), executive presence, leadership (orchestration of a virtual team), cloud exposure (Azure, AWS, GCP for example) and ultimately a talented individual able to translate the business needs of the customer into a digital transformation strategy.

Required/Minimum Qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience;
* Any expertise in telco sector or working with telco clients in a consulting capacity helpful
  
Additional or Preferred Qualifications 
* Digital transformation or using technology to drive customer business outcomes. 
* Exposure to business consulting, consultative selling, or change management. 
* Leading global technical, support, and/or partner teams.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.