At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Strategic Account Manager will support advertising account executives through the entire lifecycle of their clients’ digital sponsorship, native advertising and event sponsorship campaigns. Pre-sale responsibilities will include activities such as compiling research, presentation development, and participation in client calls. Post-sale, they will serve as the client’s primary contact for campaign activation. Campaign activation responsibilities include coordinating between the client and internal fulfillment teams to ensure accurate and on-time launch of all campaigns, managing the timeline from sale to campaign launch. They will monitor campaign performance, escalating any issues to the account executive and provide mid-campaign updates to client as needed. Post-sale duties will include campaign reporting and presenting findings and recommendations for future campaigns to account executive and/or client. This individual will be accountable for the account and focus on the success of the client’s campaign, identifying opportunities for upsell and retention of the revenue. This individual will be well versed in all owned and operated print and digital products (AJC.com, Dawgnation.com, e-paper, apps, printed paper, & all other new product development) and manage up to $5M in revenue. 

Individuals in this position will be able to work under high pressure, deadline-driven time frames, be self-starters, problem solvers, and detail oriented, as well as provide administrative and customer support related to post-sale activities. 

Job Duties  Strategy 

Consultatively support, retain, and grow customer accounts in conjunction with account executives

Achieve budgeted annual revenue retention rates on key accounts

Identify opportunities and brainstorm on new revenue streams with account executives and Revenue Content Team  

Pre-Sales 

Carry out marketing research and analysis, gathering information from internal subject matter experts on all parts of client proposal

Build pitch presentations

Attend prospect and upsell pitch meetings with account executives

Campaign Activation 

Responsible for managing and confirming accurate, timely execution of O&O campaigns

Utilize sales automation systems (CRM, Ticketing, creative workflow) to manage day to day activity and update AE and manager on client performance through system-generated reports and customer dashboard

Acts as a subject matter expert for O&O digital and print products

Maintain communication and relationships with key partners in ad operations, the Revenue Content Team and other departments for fulfillment of all campaigns

Manage communication on deadlines for all campaign assets

Post-Sales 

Manage post-sale client communication and meeting set-up.

Create and communicate campaign reporting with insights to clients and internal stakeholders.

Specialized Tasks (Events) 

Acting as Subject Matter Expert regarding event promotions and products/offerings

Qualifications:

Education    

High School Diploma or equivalent experience

Bachelor’s Degree is highly preferred

Certifications/Specialized Training    

Google Analytics certification preferred. Google Ad Manager knowledge preferred.

Yrs & Type of Experience    

Marketing/Advertising experience of 5 years

Strong computer skills (Microsoft Office Suite)

Experience with Project Management Software and Salesforce preferred

Participated in client meetings and presentations.

Understanding of digital media, analytics, and reporting 

Additional Requirements    

Strong technical skills with the ability to adapt to new vendors, systems and software quickly

Must be available to work between hours of 8:30 am and 6 pm

Occasional need to work weekend hours or after business hours during the week

Maintain a strong understanding of assigned accounts and industries as well as advanced product expertise

Solid abilities in identifying revenue generating opportunities for existing and new customers

Able to work independently and as part of a team to close client business. 

Demonstrates problem solving and critical thinking skills

Excellent analytical, written, and verbal communication skills

Strong customer service skills including quick response time and accurate issue resolution

Must be able to work under pressure in a rapid change, rapid growth environment

Strong organizational skills

Who We Are

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.