The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our “Relentless Customer Care” policy with our online and in-store “Yes! We Have It!” customers. The Store Fulfillment Associate position is non-exempt.

• Pick orders by locating merchandise within the store in a timely manner

• Pack items in accordance with published standards and deadlines

• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

• Ability to work at a fast pace, collaborate, and perform duties as requested by management

Education / Experience Requirements:

Position Contribution Level :

Entry Level

Minimum Education & Experience:

• High School Diploma or GED equivalent

• Reads and speaks fluent English

• Ability to read and adhere to all policy and procedure manuals

Physical Requirements:

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed

• Ability to push/pull receiving equipment weighing up to 500 lbs.

• Capable of operating a computer and other electronic equipment

• Ability to stand for long periods of time

• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)

• Capable of twisting, bending, and stooping

• Ability to work at a safe and steady pace by using all safety equipment as directed

Reporting Relationships:

Supervisor :

Store Fulfillment Lead, HR/Ops Manager or Store Manager