Your Role

• Process motor vehicle title, registration, driver’s license, identification, and no insurance reinstatement transactions

• Receive payments of titles and vehicle registrations.

• Accept tax payments and file documentation.

• Enter and retrieve information on computer and answer multi-line phone system.

• Prepare and issues motor vehicle titles, registrations, validations, and license plates.

• The Notary may also be involved in daily cash-out process, daily shipping process, scanning and saving all motor vehicle records to the computer.

• Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions in-person and over the telephone about sales taxes, driver’s license, reinstatements, motor vehicle, and entering this data into the computer. Follow up phone calls to customers may be necessary.

• Deliver great customer service to clients and the public with providing support to all aspects of the motor vehicle title, registration, and licensing process  

• Examines documents submitted by customers for motor vehicle titles and registrations. Determines authenticity of documents. 

• Data entry of all information from the Vehicle Application (VEH) to the Department of Motor Vehicles (OMV) system to print vehicle registration; including making sure the correct transaction is processed.

• Proofreading all information from (VEH) including verification of taxes and fees, license plate, lienholder information, owner's information and mileage to the vehicle's registration.

• Prepares daily reports using designated forms.

Required Experience, Specialized Knowledge and Skills: 

• Highschool Diploma or GED Required 

• Five (5) years of experience in an office setting.

• Notary designation by the state of Louisiana 

• Excellent verbal and written communications skills a must.

• Organizational skills a must.

• Ability to build relationships a must. 

• Ability to provide excellent customer service a must.

• Strong business acumen required. 

• Working knowledge of MS Excel.

• Working knowledge of MS Word.

• Other duties as needed or required

• May be required to drive to clients’ locations to perform duties therefore a clean motor vehicle driving record is required.

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