At Disney Cruise Line, you can set sail on the job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members bring the magic to life to deliver exceptional guest service and create family-friendly fun onboard the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, and on our private island paradise in the Bahamas – Castaway Cay! With incredible itineraries that visit exciting destinations around the world, crew and Officers can chart the course for an unforgettable adventure with Disney Cruise Line. Ongoing training and development allows our crew to continuously learn and grow personally and professionally, and Disney Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to Embark on Your Career and Navigate Your Future!

Responsibilities:

• Ensure/maintain show quality with both Cast direction and technical aspects within the Walt Disney Theatre
• Work closely with Cruise Director, Technical Production Manager, Assistant Stage Manager, Senior Technician Walt Disney Theatre, and Senior Costume Technician in relation to show and technical operations within the Walt Disney Theatre
• Create and communicate weekly Cast rehearsals, call times, performance schedule, and Character greeting schedule for Main Stage Performers
• Work closely with Character Manager to help facilitate scheduling for the Characters Performers in relation to show needs
• Oversee rehearsals, warm-ups, show modifications and other factors related to the running of each Walt Disney Theatre shows; work closely with Character Manager, Dance Captains, Vocal Captain, and Character Line Captain
• Facilitate department meetings as well as Production meetings with the Technical team
• Provide leadership for all direct reports; Responsibilities include, but are not limited to: ​
  • Managing personnel files
  • Conducting performance reviews, including discipline as needed
  • Ensuring Project Onboard compliance
  • Input and ensure appropriate understudy and/or premium payments are entered and accounted for in STAR
  • Process all pre-approved personal leave requests, family travel requests, dining requests, and any other ship wide forms as needed
  • Onboard training, new hire and ongoing
  • Succession planning
  • Crew recognition and communication
• Complete Walt Disney Theatre show and daily reports outlining overall show quality issues
• Ensure that tracking sheets indicate Cast roles in each show and that understudy roles are maintained for each Performer
• Maintain up-to-date scripts for all Walt Disney Theatre shows
• Partner with shoreside Entertainment team to coordinate:
  • Cast Crossover schedule and opening cruise performances
  • Implementation of Walt Disney Theatre show changes and special event performances
  • Maintenance cruises for Resident Show Director, Dance Supervisor, Vocal Director, and/or Talent Casting
  • Replacement needs

Basic Qualifications:

• Minimum of five years stage management, theater operations experience, working with highly technical shows
• Working knowledge of current live theater practices
• Previous experience as or in Company Management
• Previous experience calling shows with a large scale production
• College degree or related schooling associated with Stage Management, Technical theatre, education, entertainment, or related field of study preferred
• Proven experience leading and motivating a team
• Previous Disney Entertainment Operations experience, preferred
• Previous technical or performance experience a plus
• Ability to organize and prioritize team goals
• Ability to be flexible, self-motivated, handle multiple demands, stay calm under pressure and resolve issues quickly
• Good understanding and respect for Entertainers
• Exceptional presentation, communication and organizational skills

Additional Information:

This is a SHIPBOARD role.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes