Job Summary:

Location: Burbank, CA

Sr. Program Manager, Disney+ Launch PMO

The Walt Disney Company (TWDC) has a diverse portfolio of companies in a global enterprise that stretches from movies, television, news, sports, games, theme parks, resorts and a cruise line and a variety of other businesses.

Disney Streaming is a business unit within The Walt Disney Company’s Digital Media & Entertainment Distribution (DMED) segment that oversees all consumer-facing digital video subscription services across the company. Disney Streaming is a global leader in direct-to-consumer video streaming products and is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses including the ESPN+; Disney+; Star/Star+, and Hulu. Its core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location.

This position will be part of theDisney StreamingLaunch PMO team located in Burbank, and is responsible for coordinating the delivery of work increments crossing multiple functional workstreams and teams within multiple divisions, toward efficient, scalable, and extensible launch plans and sustainable ongoing operations. Launches include territories, partnerships, campaigns, and major product features. Responsibilities also include the development of measures for project monitoring and tracking metrics for reporting to senior stakeholders.

The role will work across the Disney Steaming business group, partnering closely with global and regional marketing, legal, and commercial teams, regional business teams, and global workstream leads. You will perform project management activities to successfully execute global expansion, marketing campaigns, partner integrations, and new product features. You will identify project milestones, dependencies, and risks and incorporate them into a holistic plan for successful delivery. You will execute through expert knowledge of the project management domain and business domains including marketing operations, legal clearances, and third party partnerships. You will quickly build a deep knowledge of the Disney Streaming execution strategy, and form outstanding internal business relationships.

You are a process-driven project manager focused on collaborating and building consensus to achieve results. You will be engaging key stakeholders, lead working sessions, and constantly reviewing and iterating on the project management techniques as we scale through launch and growth of the Disney Streaming brand.

Responsibilities:

• Independently develop charters and detailed project plans including scope definition, roles and responsibilities, schedules/milestones, budgets, communication plan, and clear success criteria/KPIs
• Lead one or more strategic initiatives with senior executive visibility
• Anticipate and identify risks and develop actionable mitigation strategies
• Support project communications, monitoring and control mechanisms to ensure status and issues are reported to business leads, executive sponsors, and senior management on a timely basis
• Lead cross-functional project management for launches including marketing, creative and legal processes
• Capture and contribute operational risks, issues, dependencies and decisions, and drive resolution or escalations as required
• Manage launch communications, track and triage local issues through partnership with PMO teams
• Establish strong communication channels to manage stakeholder expectations
• Communicate effectively to drive alignment on stakeholder priorities
• Lead division and company-wide portfolio projects as assigned.

Basic Qualifications:

• 5+ years project management in a large corporate environment
• Experience in a senior management-facing role required
• Global / International experience required
• Expert software tools capabilities. Presentations: Keynote, Powerpoint, Google Slides; Modelling/diagramming: Visio, Lucidchart; Project Management: Confluence, Jira, Airtable and Smartsheets.
• Experience in a large project management and/or operations environment functioning at the portfolio level
• Experience working with technology, content, finance, analytics and marketing teams
• Proven experience working in a complex, matrixed environment, managing multiple stakeholders
• Possess business acumen and proven ability to react quickly, and plan proactively to meet project needs
• Deep affinity with Disney content, brands, and IP and familiarity with the content production and distribution process.
• Recognized as having a high potential for growth
• Demonstrated tenacity, comfortable with ambiguity
• Experienced delivering business improvement through process re-engineering.
• Possesses excellent people management skills, including the ability to influence a wide range of audiences
• Understanding of project management processes and methodologies for governance and tracking
• Show commitment to the project management profession via continuing education, up-to-date certifications, and progress in the field over time.
• Basic technical literacy and aptitude to apply qualitative and quantitative data in decision-making

Required Education

• BA/BS in business, computer science, other business/tech field
• One or more recognized current project management certifications (IAMP, PMP, MPM, CSM, etc.)

About Disney Streaming:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.