Job Summary:

The newly created Senior Manager, Employee Relations Data, Analytics and Insights will report up through the Director, Employee Experiences and Advocacy and is part of The Walt Disney Company’s newly-formed Employee Relations (“ER”) Center of Excellence. This Senior Manager will help oversee the evaluation of TWDC’s employee relations case management tracking system, enact enhancements to the existing system or help identify and implement a new system, partner with segment ER teams to improve how ER data is recorded, and lead the creation of ER data reports to be leveraged by ER, Human Resources Business Partners (HRBPs), senior business leaders, and other stakeholders. The Senior Manager will also analyze data to identify root causes and key trends and make recommendations to lower case volume and elevate the employee experience.

Responsibilities:

• Assess the current ER case management system and execute improvements to how data is captured and used in the system, or help identify and implement a better case management system across the Enterprise.
• Collaborate with segment ER teams to understand challenges in collecting and recording ER data.
• Develop and implement tools and processes for improvement to ensure timely, accurate and consistent ER data collection and entry, including any training or onboarding of ER team members using the case management system.
• Lead the creation and management of automated and scalable ER data and insights reporting/dashboards/scorecards and presentations for use by ER, HRBPs, business leaders, and other stakeholders. Help identify appropriate audiences, cadence and topics.
• Analyze ER data to uncover trends and root causes of ER cases. Make recommendations to lower ER case volume, elevate the employee experience and provide solutions to other ER and business needs and objectives. Synthesize insights into simple, relatable, actionable stories that help drive data-driven decisions and strategies. Clearly communicate findings and recommendations to ER leadership and other stakeholders.
• Partner with Disney’s Enterprise People Insights team as a member of the TWDC Enterprise Insights Partner Community to integrate ER data with other employee data and collaborate on analyses to identify insights to improve the employee experience.
• Empower stakeholders to self-serve, interpret, and apply insights through training and consultation.
• Stay up to date on external systemic trends, risks and opportunities that may impact how we collect and analyze data and recommend improvements.
• Help build internal capabilities to manage ER data and analytics.

Basic Qualifications:

• +5 years in a data and analytics role at a matrixed organization with proven experience successfully leading the improvement of data collection processes, root cause and systemic trend analysis, and effective report generation and presentation to support business leaders, human resources and other stakeholders.
• +2 years managing and developing others in data and analytics.
• Experience and understanding working with quantitative and qualitative people data.
• Familiarity with HR and data systems (Workday, Cognos), visualization tools (Tableau, Power BI), and data management (SQL).
• Expertise in managing data analytic systems and driving system technological advancements.
• Exceptional ability to present analytics in a synthesized way that tells a story and experience presenting insights to non-technical audiences.
• Excellent communication, presentation, interpersonal, collaboration, problem-solving, and project management skills.
• Ability to work independently, pay close attention to detail, and handle highly sensitive and confidential information and data.
• Experience analyzing and reporting on ER and/or HR data.

Additional Information:

Duration of assignment: 1 Year

Additional Locations open to: Seattle, New York, and Bristol*

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.